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Ira Acura Westwood

Westwood, MA

4.8
1,451 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,451 reviews

November 29, 2025

Service advisor Justin was great kept me in the loop and also provided me with updates on future service needed and there was no pressure. I was Satisfied his customer service the recall was performed along More

by monteiroj81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Dec 02, 2025 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 28, 2025

Service rep was great but I think some of the prices are a little steep More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Dec 02, 2025 -

Ira Acura Westwood responded

Thank you for your feedback. We are glad to hear that your service representative took good care of you. We also appreciate your comments regarding pricing and will review them with our team. If you have any questions about the estimates or recommended services, we are always happy to go over them with you. We look forward to assisting you again. Ira Acura Westwood Service Management - 508-921-1900

November 25, 2025

They are friendly over there . They take good care of yr car while doing the maintenance. More

by Max_fleurantin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Nov 26, 2025 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 22, 2025

The dealership was very nice. They provided great service and reasonable prices for the items serviced More

by Peterglick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Nov 24, 2025 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 20, 2025

Steven did a fantastic job communicating and keeping me informed. It was my first really enjoyable experience getting my car repaired. More

by Darrenjcormier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jolly
Nov 22, 2025 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. We do hope we can be of assistance in the future. Take care!

November 18, 2025

Well organized appointments. Service reps great! Car runs great again. Popcorn and hot chocolate helped to pass the time! More

by Terryg91143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Nov 19, 2025 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2025

Marc always provides me with elite service every-time I visit for service on my MDX. He’s knowledgeable, he knows his clients well and he provides the best service because he knows what his clients are in More

by HP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Nov 19, 2025 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass your comments to Marc here at Ira Acura Westwood! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 16, 2025

George did a great job ensuring that I received the best service at the best price More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Nov 18, 2025 -

Ira Acura Westwood responded

Max, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Acura Westwood. If you have any further questions, please give us a call. We're always happy to help!

November 15, 2025

This dealership is overall excellent. Went in for 90 day check and a recall and had excellent service. More

by Diane.grigaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Taylor
Nov 16, 2025 -

Ira Acura Westwood responded

Hi, thank you so much for your positive comments about Ira Acura Westwood! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2025

The services department was very professional and candid about what repairs were needed. I received a checklist which identified known and unknown car problems. Though I did not have a budget available (d More

by dlabross2728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon (spelling?). Was very professional
Nov 16, 2025 -

Ira Acura Westwood responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!