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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,271 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,271 reviews

November 04, 2024

Great service. Marc is great and always good to see Joe. Highly recommended. Honest and upfront. More

by Hippa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
Report | Print
November 02, 2024

I usually go to to the Brighton location for service. This was my first time in Westwood I went for a tire rotation and oil change. It was a very pleasant experience. The wait was reasonable. I definitel More

by Presumec03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
Report | Print
Nov 04, 2024 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

George in the service department was great to work with. He was able to have my car repaired for two recalls in addition to its regular service saving me multiple visits. He was great about communicating More

by Kararamosmaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Report | Print
Nov 04, 2024 -

Ira Acura Westwood responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

Stephen in the service department explained everything clearly and suggested what was recommended to be done now vs what could wait. More

by mariettacourtney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Nov 05, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2024

The Service was prompt and streamlined. Our communication with Joshua was courteous and excellent. Thank you! More

by sebyjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mendlowitz , Joe Sacchetti
Report | Print
Nov 04, 2024 -

Ira Acura Westwood responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2024

Long time customer for cars and service. Service manager Marc Cesare was accommodating, professional and friendly. Highly recommend More

by Phamilton1179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
Report | Print
Nov 02, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2024

Excellent service, great to work with, good people, no funny business. I would go back anytime. More

by Blaiszack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Veerana
Report | Print
Nov 04, 2024 -

Ira Acura Westwood responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 01, 2024

I hate to say this, but this was probably the worst car buying experience I have ever had. I wish I had one positive thing to say, except I love acuras, so I had no choice but to come to your dealership. More

by Horton9755
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tholemson Francois, Maroun Matta, Joe Sacchetti
Report | Print
Nov 09, 2024 -

Ira Acura Westwood responded

Thank you for bringing this to my attention. I apologize for your car buying experience with us. Customer satisfaction is a top priority. I would like an opportunity to address your concerns and to earn your business. Please contact me at your convenience. I look forward to speaking with you. Michael Nicoletti General Manager mnicoletti@iraacura.com

October 30, 2024

Noah provides great attention and customer service. I would give him an A+ on coaching me through the process. More

by jasonlaprade72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Nov 02, 2024 -

Ira Acura Westwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to Noah here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

October 29, 2024

I had a wonderful experience at Ira I came in to have my Acura worked on my Advisor was very polite and knowledgeable. I also meet Repair manager he was also very nice and addressed all my car needs . More

by mandelfernandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
Report | Print
Nov 01, 2024 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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