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Ira Acura Westwood

Westwood, MA

4.8
1,293 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,293 reviews

September 18, 2024

I've always had excellent Customer Service from Acura's Service Dept. I was told what I needed done on my truck and the job was completed with excellence. More

by SAIGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Sep 21, 2024 -

Ira Acura Westwood responded

Hello Saigon, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 17, 2024

Here's a draft for your review: I recently visited for an oil change, and I wanted to take a moment to express my appreciation for the outstanding service I received. The technician did a fantastic More

by yagrouane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sacchetti
Sep 20, 2024 -

Ira Acura Westwood responded

We're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

September 15, 2024

We are a customer for many years. We recently came for the car detailing. The car looked fantastic and brand new thanks to George!! He has the best customer service, always helpful an More

by Scarlett and Moji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Sep 16, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to George here at Ira Acura Westwood! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

This dearship is very clean and organized. They put the customer and their needs first. More

by Hymarie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins
Sep 16, 2024 -

Ira Acura Westwood responded

Hi, thank you so much for your positive comments about Ira Acura Westwood! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2024

Very professional and explains very clearly what is going to happen with service and the price More

by angie.ferzoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2015 salesman not there anymore
Sep 15, 2024 -

Ira Acura Westwood responded

Hi, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!

September 13, 2024

Excellent Service Dept - always quick, on time and informative. I especially commend Noah Stern for his subperb customer service More

by W.mandell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Sep 14, 2024 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2024

Trevor is awesome. .very nice and professional. The dealership is clean and organized. I love the coffee! More

by sallyg67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veterans, Trevor Matta, Maroun
Sep 14, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to Trevor here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2024

George Flaherty is the best service advisor. Pleasant, communicable and you can tell he enjoys his job. Great experience and will come back because of him. More

by Lamar3738
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Sep 14, 2024 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

Noah was a great help, I always feel treated respectfully. Fast service and honest people. Nice perk is having a clean car when leaving. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Noah Stern
Sep 13, 2024 -

Ira Acura Westwood responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 08, 2024

The customer service representative was polite and made the process easy. My car was fully serviced in 45 minutes. I received a text letting me know that the inspection had been done, along with a video of More

by Felicia.r
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Sep 09, 2024 -

Ira Acura Westwood responded

Hi, thank you so much for your positive comments about Ira Acura Westwood! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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