
Ira Acura Westwood
Westwood, MA
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Compre un vehículo con ellos que en la misma semana presento problemas con el sistema de los frenos y a pesar de tener 30 días de garantía otorgada por el Estado ellos no me quisieron arreglar mi vehíc presento problemas con el sistema de los frenos y a pesar de tener 30 días de garantía otorgada por el Estado ellos no me quisieron arreglar mi vehículo porque según su opinión eso no era un problema de seguridad, poniendo así en riesgo mi vida y la de mi familia. Solo por ellos ser irresponsable al momento de cumplir con la garantía de compra. More
George, my service advisor, was easy to work with. Very informative and such a pleasant man. He gave good explanations and was very patient with my questions. Very informative and such a pleasant man. He gave good explanations and was very patient with my questions. More
Noah Stern, the service advisor I have been going to for years, is absolutely stellar. He is the reason I continue to buy Acuras over the last 10 years, and why I keep going to Prime Acura over other Acura years, is absolutely stellar. He is the reason I continue to buy Acuras over the last 10 years, and why I keep going to Prime Acura over other Acura dealers. More
Our dealings with Fatima was excellent. She listened and answered every question very knowledgeabley. The dealership itself was very organized and clean. Good experience She listened and answered every question very knowledgeabley. The dealership itself was very organized and clean. Good experience More
Acura of Westwood is a 5 star dealership. Mr George Flaherty was very respectful and punctual. He kept me informed what they were doing to my car. Mr George Flaherty was very respectful and punctual. He kept me informed what they were doing to my car. More
Customer service was excellent. When there was an unexpected delay, I was kept informed about the cause and how much longer it would be. They even offered to reduce the price of t When there was an unexpected delay, I was kept informed about the cause and how much longer it would be. They even offered to reduce the price of the service for me (without me asking) just for the inconvenience. More
I previously leased my car and my salesman AZIZ Joseph greeted me when I walked in the door. He was still personable. He knew what I wanted. My son was with me. It was very easy with him, but the car that greeted me when I walked in the door. He was still personable. He knew what I wanted. My son was with me. It was very easy with him, but the car that day I would buy another car from him at least a car from him, he was a great sales person and cared about what I wanted More