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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.9
1,506 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,506 reviews

March 17, 2025

My visit today with Justin was very pleasant and helpful. Justin explained everything that was done More

by Louie.delucca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 21, 2025 -

Ira Acura Westwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to Justin here at Ira Acura Westwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2025

Great dealership, I just wish the service was faster. I waited four hours for an oil change and tire balancing. More

by Grosado10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nicoletti, Ashley Brogan
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Mar 16, 2025 -

Ira Acura Westwood responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Joseph Sacchetii General Manager Ira Acura Westwood (508) 921-1921 jsacchetti@iraacura.com

March 12, 2025

Second time using Acura service dept and they get an excellent rating from me! 5 stars !! More

by Bonapartev23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 15, 2025 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

March 12, 2025

Great service. Clear communications and loaner car helped. Noah Stern was super helpful and kept checking in with me. More

by ann3dogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern - 5+ stars
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Mar 15, 2025 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass your comments to Noah Stern here at Ira Acura Westwood! We hope you have a great day!

March 11, 2025

Steve is the man and he always come thru for me , he truly should be appreciated at Acura IRA More

by Jgrizzbee84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Mar 14, 2025 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2025

They took great care of my car for all of service I came in for. Very professional and efficient. More

by ChanLith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau
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Mar 10, 2025 -

Ira Acura Westwood responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

George is great! I had some additional work come up that my car needed and he advised me on which ones I should prioritize first and even ways I can finance the cost More

by cyjohnson025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
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Mar 09, 2025 -

Ira Acura Westwood responded

Hello, we're happy you found George to be so supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2025

able to get in and out quickly with a loaner, work was performed efficiently, and I was kept informed along the way. Checkout was also smooth. More

by Aaron
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Mar 09, 2025 -

Ira Acura Westwood responded

Hello Aaron, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2025

George in the service department is great. Knowledgeable and takes the time to explain things. I try to get him when I go More

by marches-banjo1d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service
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Mar 09, 2025 -

Ira Acura Westwood responded

Hi, thanks for your praise and kind comments about George. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2025

Fast appointment…. .excellent service…..no car wash tho for some reason…..and Lyft even picked me up. More

by Mickeysneider1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Report | Print
Mar 09, 2025 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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