Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,267 Reviews
Call Dealership (508) 921-1900
View Awards

395 Providence Hwy

Westwood, MA

02090

Directions

By Type

Showing 1,267 reviews

July 16, 2024

Marc Cesare is by far the best tech rep I have ever dealt with. Over the 2 years we have been IRA customers Marc has performed well above expectations. He makes customers feel important. Thank you Marc . More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Jul 16, 2024 -

Gary responded

Repeat as necessary

Jul 17, 2024 -

Ira Acura Westwood responded

Hi Gary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2024

The service manager today was extremely helpful and was great to work with. I enjoyed my time there and would work so the the same manager again. More

by Santhosh.Varadarajan.SV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charldyn Valcin
Report | Print
Jul 16, 2024 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be so helpful during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2024

My service Steven advisor was very friendly & transparent throughout the entire service. He even called me throughout to provide update & ask about additional services my car needed. I have had previous issu More

by burhoemark7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jul 14, 2024 -

Ira Acura Westwood responded

Hi, thank you for taking the time to leave a review for us at Ira Acura Westwood. We're happy we could meet your expectations! We hope to see you soon!

July 12, 2024

My service rep provided excellent customer service. Took the time to explain everything in detail. More

by ptahjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Report | Print
Jul 13, 2024 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2024

The Service team is the best! Always courteous and knowledgeable and explain everything before nd after service. More

by Mdrom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare and George Flaherty in Service Dept, Youssef Girgis, Charles Rezil
Report | Print
Jul 13, 2024 -

Ira Acura Westwood responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2024

Emmanuel, a service rep was very helpful, the service was done rather quickly and up to my expectations More

by gbergels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jul 14, 2024 -

Ira Acura Westwood responded

Hi, thank you for taking the time to leave a review for us at Ira Acura Westwood. We're happy we could meet your expectations! We hope to see you soon!

July 11, 2024

So far my experience with Ira Acura Westwood has been enjoyable and easygoing, which I tend to like. More

by Izz Sosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Andrade (Service Dept.)
Report | Print
Jul 12, 2024 -

Ira Acura Westwood responded

Hi Izz, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 05, 2024

It’s always a please getting serviced at the IRA Acura dealer. Everyone is very nice and polite. More

by Johaira1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Report | Print
Jul 07, 2024 -

Ira Acura Westwood responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2024

My daughter was there July 1,2024. She had conversations with Fadia Chamoun. She was not helpful at all. She was acting as if she didn’t even want to deal with her. I feel as if she wa More

by Charmaine williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fadia Chamoun
Report | Print
Jul 02, 2024 -

Ira Acura Westwood responded

Charmaine, Thank you for taking the time to share your daughter's recent sales experience with us. I deeply regret any inconvenience she faced due to the lack of professional attention she deserved. We aim to make amends and regain her trust as a valued client. Please reach out to me directly using the provided contact information. I appreciate your feedback and look forward to the opportunity to speak with you or your daughter. Michael Nicoletti General Manager mnicoletti@iraacura.com

June 21, 2024

Mark was great and very helpful. Kept me updated on all the work being done. More

by Dpw0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Jun 22, 2024 -

Ira Acura Westwood responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...
31
32
33
...
127