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Ira Acura Westwood

Westwood, MA

4.8
1,488 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,488 reviews

February 25, 2025

Great service, great communication and super nice people! No waiting when I arrived for service, work completed quickly! More

by apr2190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Feb 28, 2025 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Emanuel the service advisor did a super job . A a a a a a a More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel
Feb 19, 2025 -

Ira Acura Westwood responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

February 17, 2025

Professional, prompt, and understanding staff. Have been with this dealership for almost 10 years and have had generally good experiences with them More

by Sanin R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George (service)
Feb 19, 2025 -

Ira Acura Westwood responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2025

Emmanuel was courteous in assisting me from beginning to the end of today’s visit. More

by barbnok2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau
Feb 20, 2025 -

Ira Acura Westwood responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2025

Fantastic Service Department! ! They are all so knowledgeable, kind & Courteous! Waiting area is very comfortable. They keep you informed every step of your service appointment! More

by tbsoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric ⭐️ ⭐️⭐️⭐️⭐️, Justin ⭐️⭐️⭐️⭐️⭐️ George ⭐️⭐️⭐️⭐️⭐️
Feb 18, 2025 -

Ira Acura Westwood responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 14, 2025

Great dealership. Reasonable pricing and great service consultants. Marc Desacre and his Manager Joe are great and care about the vehicle and the customers More

by Saqib.Syed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Feb 17, 2025 -

Ira Acura Westwood responded

Hi Saqib, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 14, 2025

Exceptional service, transparent process, knowledgeable staff, patient and accommodating—best car-buying experience by far! More

by Penajulissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Núñez UV Sales
Feb 18, 2025 -

Ira Acura Westwood responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2025

Easy service appointment and good customer service. Comfortable waiting area with WiFi and complementary beverages and snacks. Service was completed quickly and was done in an hour. More

by lawrence.bressler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 18, 2025 -

Ira Acura Westwood responded

Hi Lawrence, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2025

Ira’s service department provides an extraordinary level of professional, personable, and effective auto repair and maintain services. More

by michael.f.glavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sacchetti (manager), Flaherty (advisor)
Feb 18, 2025 -

Ira Acura Westwood responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2025

Clyde was excellent . If not for him i would not have bought car there . Disappointed leadership didnt reply to my email- not one of them. This was thr third car i bought More

by aoconnor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde, Michael Nicoletti, Ashley Brogan
Feb 18, 2025 -

Ira Acura Westwood responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael Nicoletti General Manager IRA Acura Westwood D: 508-921-1977 E: mnicoletti@iraacura.com

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