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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,267 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,267 reviews

June 18, 2024

Marc got me in on short notice and took care of my car. I appreciate the excellent customer service. More

by witherspoonhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
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Jun 19, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

It was an easy process and the service was very good , I definitely had a good experience with the Acura dealership More

by craigcollins349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jolly
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Jun 20, 2024 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Kind, courteous, respectful of my vehicle and my needs. Extremely professional when dealing with customers More

by jules2983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau, Clyde Brown
Report | Print
Jun 19, 2024 -

Ira Acura Westwood responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

All interactions were professional and timely. Service rep was honest and communicative. The car was repaired as expected More

by Briangannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Silva
Report | Print
Jun 15, 2024 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

They are fast and efficient. No problems ever excellent staff Thank you Emmanuel you were great More

by Karise Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Report | Print
Jun 15, 2024 -

Ira Acura Westwood responded

Hi Karise, we're happy to hear you had such a positive experience with Emmanuel! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

They are about 70 miles away. Went for routine service, service writer was great if a bit overloaded. Wait was not too bad. I did notice that tire pressures were off a fair amount More

by Steved
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jun 14, 2024 -

Ira Acura Westwood responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

Justin Robbins ( service advisor) & Joseph S (service manager) were both excellent keeping me informed about my car repair. Service on my Acura was excellent & I thank both of them. Ira Acura is lucky to More

by shirleyi15
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins service advisor, Joseph S service manager , Clyde Brown
Report | Print
Jun 14, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Advisors are all looking to help service you and your needs. Easy in and out service. More

by Chan.jeff92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Andrade
Report | Print
Jun 13, 2024 -

Ira Acura Westwood responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

Emmanuel was clear, courteous, and very informative. He’s a fine dealership representative. Keep him. He’s a talent that can be developed. Thank you More

by Drcharleshogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau
Report | Print
Jun 13, 2024 -

Ira Acura Westwood responded

Hi, thank you so much for your positive comments about Ira Acura Westwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2024

Marc wonderful! He takes the time to know his customers! I go there to have my car serviced because of him! More

by redsoxfan517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Jun 13, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. We look forward to your next visit! Take care!

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