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Ira Acura Westwood

Westwood, MA

4.8
1,292 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,292 reviews

July 31, 2024

Excellent service. Pleasure to do business with. Noah Stern is great and I can't thank him enough. More

by John Doonan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Aug 02, 2024 -

Ira Acura Westwood responded

Hi John, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 31, 2024

This was my first time getting service and the service advisor was excellent. He took care of everything I needed. More

by spowers31853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Aug 01, 2024 -

Ira Acura Westwood responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2024

The Service Dept. worked hard to help me and accommodate my needs. They also communicated well. No complaints. More

by Jim.Hackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jul 31, 2024 -

Ira Acura Westwood responded

Hi Jim, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2024

Great staff and the waiting area has good coffee and even popcorn. The wait time is usually reasonable. More

by counselour55555555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Jul 31, 2024 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2024

Very helpful and promptly to take care of a customer. . I am satisfied with a service. More

by Narumon74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Jul 29, 2024 -

Ira Acura Westwood responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2024

Compre un vehículo con ellos que en la misma semana presento problemas con el sistema de los frenos y a pesar de tener 30 días de garantía otorgada por el Estado ellos no me quisieron arreglar mi vehíc More

by Maria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tholemson Francois
Jul 31, 2024 -

Ira Acura Westwood responded

Maria, Gracias por informarme sobre su problema de servicio con su vehículo comprado recientemente. Tenga en cuenta que estamos investigando sus inquietudes y pronto nos comunicaremos con usted para ayudarlo. Si hay algo que pueda hacer mientras tanto, no dude en ponerse en contacto conmigo. Michael Nicoletti General Manager mnicoletti@iraacura.com

July 26, 2024

I always get my car serviced here, they're pretty professional and nice. Would recommend More

by laceup1605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 27, 2024 -

Ira Acura Westwood responded

Hi, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

July 26, 2024

George, my service advisor, was easy to work with. Very informative and such a pleasant man. He gave good explanations and was very patient with my questions. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Service
Jul 27, 2024 -

Ira Acura Westwood responded

Hello Diane, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Noah Stern, the service advisor I have been going to for years, is absolutely stellar. He is the reason I continue to buy Acuras over the last 10 years, and why I keep going to Prime Acura over other Acura More

by Brian Fligor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Jul 26, 2024 -

Ira Acura Westwood responded

Hi Brian, we are very happy Noah Stern could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2024

Our dealings with Fatima was excellent. She listened and answered every question very knowledgeabley. The dealership itself was very organized and clean. Good experience More

by Giga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadia Chamoun
Jul 24, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found Fatima to be so supportive during your experience here at Ira Acura Westwood. Please don't hesitate to reach out if there's anything additional we can do for you.

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