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Ira Acura Westwood

Westwood, MA

4.8
1,292 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,292 reviews

July 22, 2024

Excellent service, timely, explained everything. I given them the highest recommendation I can! Simply excellent! More

by Ed H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jul 23, 2024 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 21, 2024

Acura of Westwood is a 5 star dealership. Mr George Flaherty was very respectful and punctual. He kept me informed what they were doing to my car. More

by nopiesbratsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Jul 23, 2024 -

Ira Acura Westwood responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 20, 2024

Customer service was excellent. When there was an unexpected delay, I was kept informed about the cause and how much longer it would be. They even offered to reduce the price of t More

by grizwald54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Jul 22, 2024 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2024

Ira Acura Westwood did a great job on the recall job. Fast and efficient. Thank you! More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau
Jul 18, 2024 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

July 17, 2024

I previously leased my car and my salesman AZIZ Joseph greeted me when I walked in the door. He was still personable. He knew what I wanted. My son was with me. It was very easy with him, but the car that More

by jvozzella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I Aziz Joseph 5 stars
Jul 17, 2024 -

jvozzella responded

Ty

Jul 17, 2024 -

jvozzella responded

Great dealership easier to do business there they listen to you. They don’t try to upsell. You will buy my next car from them.

July 16, 2024

Marc Cesare is by far the best tech rep I have ever dealt with. Over the 2 years we have been IRA customers Marc has performed well above expectations. He makes customers feel important. Thank you Marc . More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Jul 16, 2024 -

Gary responded

Repeat as necessary

Jul 17, 2024 -

Ira Acura Westwood responded

Hi Gary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2024

The service manager today was extremely helpful and was great to work with. I enjoyed my time there and would work so the the same manager again. More

by Santhosh.Varadarajan.SV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charldyn Valcin
Jul 16, 2024 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be so helpful during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2024

My service Steven advisor was very friendly & transparent throughout the entire service. He even called me throughout to provide update & ask about additional services my car needed. I have had previous issu More

by burhoemark7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 14, 2024 -

Ira Acura Westwood responded

Hi, thank you for taking the time to leave a review for us at Ira Acura Westwood. We're happy we could meet your expectations! We hope to see you soon!

July 12, 2024

My service rep provided excellent customer service. Took the time to explain everything in detail. More

by ptahjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Jul 13, 2024 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2024

The Service team is the best! Always courteous and knowledgeable and explain everything before nd after service. More

by Mdrom1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare and George Flaherty in Service Dept, Youssef Girgis, Charles Rezil
Jul 13, 2024 -

Ira Acura Westwood responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

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