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Ira Acura Westwood

Westwood, MA

4.8
1,266 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,266 reviews

June 08, 2024

The service department is pretty neat. They explain the services, send you a video of the pre-work inspection and do a good job cleaning your vehicle before returning it to you. More

by paulie_g
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 10, 2024 -

Ira Acura Westwood responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2024

Great and friendly service- Christopher correctly diagnosed the issue just based on my description of the noises I was hearing before the car even went in for service! He made sure it was taken care More

by AudMDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Jimenez
Jun 08, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found our staff Christopher to be so supportive during your experience here at Ira Acura Westwood. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 06, 2024

Excellent customer service, I would definitely recommend this dealership to others. My car was thoroughly inspected and recommendations were made, I even saw videos of the inspection being done. More

by ziggytag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 07, 2024 -

Ira Acura Westwood responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2024

Simply excellent and it is run by professionals who have people skills. Always had a good experience More

by Yskb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 07, 2024 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2024

Aziz was extremely helpful with my first EV purchase. Always a great experience at this dealership across multiple owners. More

by Scott I.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz Joseph, Miguel Banos
Jun 07, 2024 -

Ira Acura Westwood responded

Hi Scott, we're happy you found our staff to be so helpful during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Aziz Joseph is simply the best guy to go to when buying your car he was very knowledgeable and very polite More

by igboaku
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz Joseph. Belo
Jun 07, 2024 -

Ira Acura Westwood responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Excellent service and help by Marc Cesare and technicians. I enjoy coming to this location. The guys take pride in what they do.You Guys ROCK! Thank you! More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Jun 07, 2024 -

Ira Acura Westwood responded

Hi Ann, we're happy you found our staff to be supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2024

Dropped my RDX off in morning, had a Diagnosis within an hour, brakes were done and car washed by noon. Noah (advisor) kept me updated and car was ready exactly when he said it would be. Excellent customer More

by Paultgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Jun 05, 2024 -

Ira Acura Westwood responded

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 01, 2024

Attentive and efficient. The parts department was especially efficient in locating and acquiring the items needed to effectively solve my problem. Service department schedule More

by Bachekidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flathery,
Jun 03, 2024 -

Ira Acura Westwood responded

Hi, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

May 31, 2024

Emmanuel, my service advisor did a great job explaining the service department’s next step recommendations for my SUV. Thanks More

by Patc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau
Jun 02, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found Emmanuel to be so supportive during your experience here at Ira Acura Westwood. Please let us know if there is anything else we can do for you; we are more than happy to help!

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