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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,291 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,291 reviews

July 11, 2024

So far my experience with Ira Acura Westwood has been enjoyable and easygoing, which I tend to like. More

by Izz Sosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Andrade (Service Dept.)
Report | Print
Jul 12, 2024 -

Ira Acura Westwood responded

Hi Izz, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 05, 2024

It’s always a please getting serviced at the IRA Acura dealer. Everyone is very nice and polite. More

by Johaira1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
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Jul 07, 2024 -

Ira Acura Westwood responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2024

My daughter was there July 1,2024. She had conversations with Fadia Chamoun. She was not helpful at all. She was acting as if she didn’t even want to deal with her. I feel as if she wa More

by Charmaine williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fadia Chamoun
Report | Print
Jul 02, 2024 -

Ira Acura Westwood responded

Charmaine, Thank you for taking the time to share your daughter's recent sales experience with us. I deeply regret any inconvenience she faced due to the lack of professional attention she deserved. We aim to make amends and regain her trust as a valued client. Please reach out to me directly using the provided contact information. I appreciate your feedback and look forward to the opportunity to speak with you or your daughter. Michael Nicoletti General Manager mnicoletti@iraacura.com

June 21, 2024

Mark was great and very helpful. Kept me updated on all the work being done. More

by Dpw0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Jun 22, 2024 -

Ira Acura Westwood responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2024

It was an easy process and the service was very good , I definitely had a good experience with the Acura dealership More

by craigcollins349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jolly
Report | Print
Jun 20, 2024 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Marc got me in on short notice and took care of my car. I appreciate the excellent customer service. More

by witherspoonhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Jun 19, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

Kind, courteous, respectful of my vehicle and my needs. Extremely professional when dealing with customers More

by jules2983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau, Clyde Brown
Report | Print
Jun 19, 2024 -

Ira Acura Westwood responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

They are fast and efficient. No problems ever excellent staff Thank you Emmanuel you were great More

by Karise Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Report | Print
Jun 15, 2024 -

Ira Acura Westwood responded

Hi Karise, we're happy to hear you had such a positive experience with Emmanuel! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

All interactions were professional and timely. Service rep was honest and communicative. The car was repaired as expected More

by Briangannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Silva
Report | Print
Jun 15, 2024 -

Ira Acura Westwood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

Justin Robbins ( service advisor) & Joseph S (service manager) were both excellent keeping me informed about my car repair. Service on my Acura was excellent & I thank both of them. Ira Acura is lucky to More

by shirleyi15
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Robbins service advisor, Joseph S service manager , Clyde Brown
Report | Print
Jun 14, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

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