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Ira Acura Westwood

Westwood, MA

Overview
Reviews
4.8
1,559 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,559 reviews

March 19, 2025

This dealership is always professional and very courteous. The staff is knowledgeable and they get straight to the point, no time wasted. More

by yesenia521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
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Mar 22, 2025 -

Ira Acura Westwood responded

Hi, thank you for taking the time to leave a review for us at Ira Acura Westwood. We're happy we could meet your expectations! We look forward to your next visit! Take care!

March 19, 2025

My first time with the Acura service center. I called last night with my “problems” I got an appointment for the next day! Marc was very helpful and amazing! Thanks so much! More

by kayla.turke13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Mar 22, 2025 -

Ira Acura Westwood responded

Hi, we're happy you found Marc to be so supportive during your experience here at Ira Acura Westwood. Please don't hesitate to reach out to us if there's anything more we can do!

March 18, 2025

Excellent experience overall! Appreciate the attention, clear communication, and high level of professionalism from the team. More

by seanpfisher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Veerana, Michael Nicoletti, Ashley Brogan
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Mar 22, 2025 -

Ira Acura Westwood responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 17, 2025

My visit today with Justin was very pleasant and helpful. Justin explained everything that was done More

by Louie.delucca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 21, 2025 -

Ira Acura Westwood responded

Hello, thank you for your kind review; we are happy to pass along your comments to Justin here at Ira Acura Westwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2025

Great dealership, I just wish the service was faster. I waited four hours for an oil change and tire balancing. More

by Grosado10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nicoletti, Ashley Brogan
Report | Print
Mar 16, 2025 -

Ira Acura Westwood responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Joseph Sacchetii General Manager Ira Acura Westwood (508) 921-1921 jsacchetti@iraacura.com

March 12, 2025

Great service. Clear communications and loaner car helped. Noah Stern was super helpful and kept checking in with me. More

by ann3dogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern - 5+ stars
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Mar 15, 2025 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass your comments to Noah Stern here at Ira Acura Westwood! We hope you have a great day!

March 12, 2025

Second time using Acura service dept and they get an excellent rating from me! 5 stars !! More

by Bonapartev23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 15, 2025 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

Steve is the man and he always come thru for me , he truly should be appreciated at Acura IRA More

by Jgrizzbee84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Mar 14, 2025 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2025

They took great care of my car for all of service I came in for. Very professional and efficient. More

by ChanLith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau
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Mar 10, 2025 -

Ira Acura Westwood responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

George is great! I had some additional work come up that my car needed and he advised me on which ones I should prioritize first and even ways I can finance the cost More

by cyjohnson025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Flaherty
Report | Print
Mar 09, 2025 -

Ira Acura Westwood responded

Hello, we're happy you found George to be so supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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