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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,439 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,439 reviews

November 09, 2024

Excellent customer service at Acura Westwood. Top shelf. Highly recommend this location. Will return again. More

by IPE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
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Nov 12, 2024 -

Ira Acura Westwood responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

Service managers are excellent and I never have a complaint that isn’t addressed. Thanks Acura, you guys never let me down! More

by mbaradji37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mendlowitz
Report | Print
Nov 11, 2024 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

Service is a busy place. Despite that, the wait was short to drop off and everything happened according to plan, including the price. More

by fener615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc was the service advisor I worked with.
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Nov 09, 2024 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 07, 2024

Emmanuel was efficient as usual. Waiting area is very comfortable and the car wash accurately can out nice. More

by ms.sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Report | Print
Nov 09, 2024 -

Ira Acura Westwood responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. We hope you have a great day!

November 07, 2024

The service went very well. Very efficient. I was updated every time as to the progress of the service and was explained what was needed to be done. The service finished within More

by dcmendoza08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Nov 09, 2024 -

Ira Acura Westwood responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 05, 2024

Very fast and attentive service. Complimentary beverages and accommodating while I was waiting for my car to get serviced More

by Cindy.Chung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel C
Report | Print
Nov 07, 2024 -

Ira Acura Westwood responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Great service. Sales rep was excellent and very transparent with all information. Accomodations were provided for transportation during maintenance. More

by Earl Faulk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Report | Print
Nov 07, 2024 -

Ira Acura Westwood responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

I just had my car serviced at this dealership for the first time, and it was an excellent experience! I feel as though I was treated fairly, respectfully, and I had visibility into the repair process as More

by edjohnsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Cazeau
Report | Print
Nov 07, 2024 -

Ira Acura Westwood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

Great service. Marc is great and always good to see Joe. Highly recommended. Honest and upfront. More

by Hippa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sacchetti
Report | Print
November 02, 2024

The Service was prompt and streamlined. Our communication with Joshua was courteous and excellent. Thank you! More

by sebyjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mendlowitz , Joe Sacchetti
Report | Print
Nov 04, 2024 -

Ira Acura Westwood responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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