
Ira Acura Westwood
Westwood, MA
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Accurate reporting and timeliness. Good customer relations. Constant communication and updates during repairs. Great follow upon completion of repairs. Good customer relations. Constant communication and updates during repairs. Great follow upon completion of repairs. More
I just had my first service there and the customer service was EXCELLENT. I was treated very kindly and quickly upon arrival and kept very well informed. The video of the car inspection was helpful an service was EXCELLENT. I was treated very kindly and quickly upon arrival and kept very well informed. The video of the car inspection was helpful and so personalized to my car , and educational to show me what to look for as the car ages. I highly recommend Ira Acura for buying and servicing your car. More
These guys are the best in the business. Jack in the drive is the friendliest person in the industry. The ole technician Bob is the best tech they have! Jack in the drive is the friendliest person in the industry. The ole technician Bob is the best tech they have! More
Overall, the service was very good. The video that was provided could have been more in depth given that there was over $7000 worth of work Being recommended. The video cut off at the e The video that was provided could have been more in depth given that there was over $7000 worth of work Being recommended. The video cut off at the end of 2 1/2 minutes The loaner car Was useful and quite nice. More
I had some great experience at the dealership the service advisor i was working with took the time to explain me the necessary maintenance I need to keep the car run healthy for a few more years. advisor i was working with took the time to explain me the necessary maintenance I need to keep the car run healthy for a few more years. More