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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
947 Reviews
Call Dealership (508) 401-7075
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395 Providence Hwy

Westwood, MA

02090

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Showing 947 reviews

May 11, 2024

Efficient, knowledgeable. Service team takes the time to explain details of repairs and follow-ups. More

by mykelsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc and George in service dept.
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May 14, 2024 -

Ira Acura Westwood responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 09, 2024

They provide excellent service and their sales reps are the best to deal with. Their service are provided exceptional service as well. More

by Ronaldferguson213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Goldwasser, Tholemson Francois, Fernando Lopez
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May 11, 2024 -

Ira Acura Westwood responded

We are thrilled you had a great experience with both the sales and service departments at our dealership. It's always nice to find a place that excels in both areas. Thank you for choosing us!

Helpful
May 07, 2024

As always staff and service was excellent and my advisor Marc always a pleasure to work with More

by Martjohn25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc ceasre
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May 09, 2024 -

Ira Acura Westwood responded

We're delighted to learn about your positive experience and the pleasant assistance provided by Marc! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 06, 2024

Since I had a bad experience at another Acura dealership it is nice that Acura Westwood makes me feel special. More

by fedra05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EMMANUEL IN SERVICE
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May 08, 2024 -

Ira Acura Westwood responded

We are glad to hear that Ira Acura Westwood is making you feel special and appreciated, especially after a bad experience elsewhere. It's important to feel valued as a customer, and we hope your experiences at Ira Acura Westwood continue to be positive.

Helpful
May 03, 2024

Clean and responsive to customer concerns. Eager to provide a great experience for the customers More

by robinconnolly18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Service Manager
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May 07, 2024 -

Ira Acura Westwood responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 02, 2024

Really easy to schedule and make service appointments. Service was good and appreciate that they provide loaner cars. More

by malerba.angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nishan
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May 05, 2024 -

Ira Acura Westwood responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
April 30, 2024

Clean facilities, good location, generally helpful service people and staff. Communicated with client in a timely manner. More

by BL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
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May 02, 2024 -

Ira Acura Westwood responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 30, 2024

They did a great job getting everything pulled together. They were very professional and easy to work with More

by markelefante
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tholemson Francois
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May 03, 2024 -

Ira Acura Westwood responded

It's great to hear that you had a positive experience with the dealership! We strive to provide professional and easy service to our customers, and we're glad that everything was pulled together smoothly for you.

Helpful
April 29, 2024

This dealership has been nothing but superior. Every time I have a issue with my car , it’s taken right in and fixed to my high standards. Joe and Ben are great, very professional and extremely kn More

by Cathi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph sacchetti
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Apr 29, 2024 -

Cathi responded

This dealership has been nothing but superior. Every time I have a issue with my car, it is taken right in and fixed to my high standards. Joe and Ben are great, very professional and extremely knowledgeable. , great guys to work with. This is a great dealership

Apr 29, 2024 -

Ira Acura Westwood responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
April 28, 2024

Thank you Ira Acura of Westwood! Excellent customer service all around. Special shout out to George Flaherty and Clyde Brown. More

by c.olson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde Brown, Fadia Chamoun, Tholemson Francois, Youssef Girgis, Douglass Lee, Charles Rezil, Tony Romain, Dave Troilo, Charldyn Valcin, Darwin Vincent
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Apr 30, 2024 -

Ira Acura Westwood responded

You're welcome! We're thrilled to hear about your excellent experience at Ira Acura of Westwood and your shout-out to George and Clyde for their exceptional customer service. We're here to ensure your satisfaction and look forward to serving you again in the future!

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