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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.8
1,278 Reviews
Call Dealership (508) 921-1900
View Awards

395 Providence Hwy

Westwood, MA

02090

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Showing 1,278 reviews

April 14, 2025

Good amenities. Good communication. Car serviced promptly. Service representative was thorough and documented everything. Will visit again. More

by Mdxacura420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel C.
Report | Print
Apr 17, 2025 -

Ira Acura Westwood responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2025

Always wonderful service at Ira Acura. Steven Jolly was so helpful, friendly and knowledgeable. He is an asset to your service department. Also, I come back to Ira because your service is More

by Nancy Kress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jolly, Ashley Brogan
Report | Print
Apr 15, 2025 -

Ira Acura Westwood responded

Hello Nancy, we're happy you found our staff to be so supportive during your experience here at Ira Acura Westwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

I did not appreciate the upsell. A lot of recommendations that I did not need. More

by Jeanmod
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt
Report | Print
Apr 15, 2025 -

Ira Acura Westwood responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Joseph Sacchetti Service Manager Ira Acura Westwood (508) 921-1921 jsacchetti@iraacura.com

April 10, 2025

Very professional, advisor was great. Dealership was very nice and clean. I would definitely recommend. More

by annettemurphy56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Report | Print
Apr 14, 2025 -

Ira Acura Westwood responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2025

The service department at ACura Westwood , does an excellent job providing quality maintenance. Their associate , Noah, always provides quick , honest service with excellent communication. I truely More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Sterns
Report | Print
Apr 11, 2025 -

Ira Acura Westwood responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 08, 2025

We came in with our 2011 RDX having Bluetooth connectivity issues. They spent time to evaluate at no charge and we're extremely cordial. We definitely appreciate their service. More

by SMF109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Jolly and Jeff the shop foreman.
Report | Print
Apr 11, 2025 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2025

Good service. Professional atmosphere and attitude. Good customer focus and attention to detail. Would recommend to others More

by TMcG532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Report | Print
Apr 11, 2025 -

Ira Acura Westwood responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2025

Great service, explained everything before performing any work. Complimentary car wash is a nice touch! More

by flahive77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Apr 09, 2025 -

Ira Acura Westwood responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Ira Acura Westwood

April 04, 2025

Noah Stern, our service pro had us covered in every phase from first meeting to picking up our vehicle. Truly, personal service. More

by Bob Zinck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Report | Print
Apr 07, 2025 -

Ira Acura Westwood responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

April 04, 2025

The service department and specifically Noah is great. He is very thorough explaining things easily More

by Kmclaugh0112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stearn
Report | Print
Apr 07, 2025 -

Ira Acura Westwood responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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