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Ira Acura Westwood

Westwood, MA

4.8
1,285 Reviews

395 Providence Hwy

Westwood, MA

02090

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Showing 1,285 reviews

September 01, 2021

Always great that’s why I drive 2 hrs every time. They are best. On time nothing to say but great. 25 word is to much More

by njpatel5211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc from service , Clyde Brown
Sep 01, 2021 -

Ira Acura Westwood responded

It really means a lot that you make the trip to see us at Prime Acura - Westwood. Thank you so much for trusting us with all of your auto needs! We look forward to our continued relationship.

August 29, 2021

Buyer Beware, traded my 2015 Jeep in towards a 2019 Jeep back in May. Prime agreed to payoff the remaining balance on my 2015 as part of the trade deal. It’s now over 3 months later and I’m still making the More

by Vintagesledguy
Recommend Dealer
No
Employees Worked With
Tony Romain
August 25, 2021

Every Advisors are friendly and The Service Manager Was on top with my 21 RDX. Best Service ! Thank you Service Department For taking care of my car and Keeping me Updated!!! Service Manager Was profession More

by TonyGray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Brown, Fadia Chamoun, Tholemson Francois, Youssef Girgis, Douglass Lee, Charles Rezil, Tony Romain, Dave Troilo, Charldyn Valcin, Darwin Vincent
Aug 25, 2021 -

Ira Acura Westwood responded

We're glad you enjoyed working with our team, Tony! Thanks for trusting Prime Acura - Westwood with the care of your 2021 Acura RDX - it is our honor and pleasure to assist. Take care!

August 24, 2021

5/5 stars: all credit to Marc Cesare at Prime Acura 5/5 stars: all credit to Marc Cesare at Prime Acura (Westwood, MA). When my Acura had some unexpected issues, I took it to a local dealership f More

by R.Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Cesare, Service Department
Aug 24, 2021 -

Ira Acura Westwood responded

We are delighted to hear that Marc went the extra mile to make you a happy customer! Thank you for choosing Prime Acura - Westwood for your service needs, we hope to welcome you back again down the road. Drive safely!

August 22, 2021

I had the best car buying experience with Clyde Brown at the Acura dealership in Westwood. He is very knowledgeable and personable, and there was no pressure to make a purchase. He took the time to show me More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde Brown, Charles Rezil
Aug 23, 2021 -

Ira Acura Westwood responded

Tony - For you to say that you had your best car-buying experience at Prime Acura - Westwood makes our day! We are delighted to hear that Clyde guided you through the purchasing process with accommodating service and that you're enjoying your new Acura RDX. Congratulations! Our team is grateful for your business and kind review.

August 13, 2021

Great service, friendly and knowledgeable staff, go above and beyond to assist you. More

by Robo1055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gorge and Chris service dept., Dave Troilo, Charldyn Valcin
Aug 13, 2021 -

Ira Acura Westwood responded

Thank you for the excellent review! We are so happy our service stood out to you and hope to see you back at Prime Acura - Westwood next time!

Aug 13, 2021 -

Robo1055 responded

Thank You again for the great service and excellent service team. Gorge went above and beyond to assist, always nice to see people who are dedicated to what they do.

August 08, 2021

Highly recommend checking out Prime Acura of Westwood. Tony Romain and Charles Rezil were a breeze to work with very personable and knowledgeable . They never made the car buying process feel like a press More

by sscott1887
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Rezil, Tony Romain
Aug 09, 2021 -

Ira Acura Westwood responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a seamless purchase experience working with Charles, Tony, and the Prime Acura - Westwood team. Drive safely in your new vehicle, and we hope to earn your business again down the road!

August 06, 2021

No complaints and great Technicians. Benjamin is a great service advisor. That guy is on point. Great customer service is rare but it goes a long way.👳🏾‍♂️🇭🇹 More

by 007zoebama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Burell
Aug 06, 2021 -

Ira Acura Westwood responded

Thank you for taking a moment to share your feedback. We're lucky to have earned your support of Prime Acura - Westwood!

July 26, 2021

very attentive and the salesman John Voong made sure everything went smoothly. I was able to go and get my car the same day that i purchased it More

by andi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Voong
Jul 26, 2021 -

Ira Acura Westwood responded

Thank you, Andi, for shopping at Prime Acura - Westwood and for sharing your feedback. We're thrilled to hear that John walked you through the process and we wish you safe travels!

July 04, 2021

I have been a customer of Prime Acura of Westwood for a long time. I have always received wonderful service which is why I continue to have my vehicle serviced there. Always courteous, thorough, and very a More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Cesare
Jul 04, 2021 -

Nancy responded

This is my response.

Jul 06, 2021 -

Ira Acura Westwood responded

Nancy - thank you for your loyalty to Prime Acura - Westwood! It is fantastic to see that our team continues to provide you with excellent service during your visits!

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