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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.9
1,609 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,609 reviews

December 14, 2023

Professional sales team with little pressure or stress. Very knowledgable and informative salesperson who was extremely helpful More

by Lmanning2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Bancroft, 5 stars
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Dec 16, 2023 -

Ira Acura Westwood responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Service department is very helpful and always keeps you up-to-date on what is happening with your car. They take the time to explain everything. Joe the service manager is the best and Mark the service ad More

by Rolandon5q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Mark
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Dec 15, 2023 -

Ira Acura Westwood responded

It's fantastic to hear about your positive experience with Joe and Mark at the service department! It's essential to have professionals who keep you informed and provide excellent service. Your gratitude reflects the value of their dedication and attention to detail in ensuring your car receives the best care. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Noah provided great service. He was informative and attentive. The dealership was clean and presentable. More

by rabbit-wardens0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Dec 14, 2023 -

Ira Acura Westwood responded

Noah is a standout with his informative and attentive service! A clean and presentable dealership can enhance the overall experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Had a great experience with the service dept, in particular Marc. He was efficient and very polite. More

by dmnasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
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Dec 12, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Marc provided efficient assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Frank was great as my service advisor he treated me with love and care and took care of me very well More

by Destiny F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, service advisor
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Dec 12, 2023 -

Ira Acura Westwood responded

It's wonderful to hear that Frank provided such a caring and attentive service experience as your advisor. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

George was my service rep, very professional. Service on my car was done quickly, Unfortunately, I didn’t get a car wash because of a broken part caused by the cold :( More

by pberginholbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George- he was Great!! (service dept.)
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Dec 13, 2023 -

Ira Acura Westwood responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 06, 2023

Francis was super friendly and helpful. Quick greeting and he even escorted me to my car after work was completed and opened the door for me! More

by grizwald54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Print
Dec 08, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Francis provided friendly and helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

The ease to book Service and the they have excellent Customer Service personnel who are very knowledgeable More

by Djohn48206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Goldwasser
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Dec 07, 2023 -

Ira Acura Westwood responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Noah greeted me immediately, he was very helpful and informative. He answered all my questions and made me feel very comfortable! The entire experience was just easy, which is hard to come by these days More

by psheehan86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
Print
Dec 07, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you had a great experience and that Noah provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Service was efficient and quick and Nishan took the time and answered all my questions to my satisfaction More

by dandreotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nishan Bilazarian
Print
Dec 06, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that you had an efficient experience and that Nishan provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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