Ira Acura Westwood

I Went in for an oil change and normally they give you a free car wash and vacuum the car. The car wash was fine but as i went to look around my car I notice that they pushed all the salt and dirt under the free car wash and vacuum the car. The car wash was fine but as i went to look around my car I notice that they pushed all the salt and dirt under the carpets of my back seat rugs 🤔....Every time I bring my car to Prime Acura of Westwood they mysteriously find something wrong with my car. I brought my car in for an oil change and now there is something wrong with my brand new breaks and Rotors that have been change for the past 7 months so they say go back to who ever did the work and have them fix it. 🤦🏽‍♀️ More

Problem with my 2011 MDX ,called Clyde Brown he got wright back to me and sent me up with Justin, who was very helpful with explaining problem and repair was fast and efficient wright back to me and sent me up with Justin, who was very helpful with explaining problem and repair was fast and efficient More

The attention and service that George provided to me and the car were top notch. Very professional and he explained everything in good detail. Cost estimate included. the car were top notch. Very professional and he explained everything in good detail. Cost estimate included. More

This is a very nice dealer and has a very responsible and attentive staff. The best custemer service. At the time of my service they made me feel at home with good communication. attentive staff. The best custemer service. At the time of my service they made me feel at home with good communication. More

I was greeted immediately by my service tech. we went over my reason for the visit. we also discussed other services that will be needed based on the age of car. very understanding over my reason for the visit. we also discussed other services that will be needed based on the age of car. very understanding More

Great service. Always friendly & helpful. Job gets done to perfection and everything explained thoroughly to me. Service rep Noah very helpful, kind & patient with me which I appreciate. A+ to perfection and everything explained thoroughly to me. Service rep Noah very helpful, kind & patient with me which I appreciate. A+ More

My second lease with Acura - Clyde Brown provided superior customer service each time. On top of a fair deal - his attention to detail and communication were outstanding. superior customer service each time. On top of a fair deal - his attention to detail and communication were outstanding. More

Had a very minor fuel odor which turned out to be nothing. Marc had the car checked out and as no actual work was done there was no charge. The piece of mind in knowing there is nothing dangerous g nothing. Marc had the car checked out and as no actual work was done there was no charge. The piece of mind in knowing there is nothing dangerous going on is much appreciated. More

Great help from Marc. Excellent job Marc.He was very Great help from Marc. Excellent job Marc. He was very tentative, hard working, punctual and courteous. He went out of his way to take care of every Great help from Marc. Excellent job Marc. He was very tentative, hard working, punctual and courteous. He went out of his way to take care of everything More