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Ira Acura Westwood

Westwood, MA

Overview
Reviews
Vehicles
4.9
1,609 Reviews
Call Dealership (508) 921-1900
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395 Providence Hwy

Westwood, MA

02090

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Showing 1,609 reviews

October 26, 2023

Friendly, accommodating, effective, and thorough! Willing to drive out of the way for excellent service. More

by Hieubandit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Oct 31, 2023 -

Ira Acura Westwood responded

It's great to hear that you found the service to be friendly, accommodating, effective, and thorough. Going the extra mile for excellent service, even if it means driving out of the way, is a testament to the value you place on your service experience. Your feedback is appreciated!

October 25, 2023

This dealership has great sales people and their service department is the best. The service advisors listen and solve the problems. More

by Ed.braunstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Brown, Fadia Chamoun
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Nov 01, 2023 -

Ira Acura Westwood responded

It's fantastic to hear that Ira Acura Westwood has great salespeople and an excellent service department. Service advisors who actively listen and effectively solve problems play a crucial role in providing a positive customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 24, 2023

Prompt, polite and great customer service. Explained the services and was very informative! highly recommend More

by Cvandam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service William Harris
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Oct 31, 2023 -

Ira Acura Westwood responded

We are glad to hear that you received prompt, polite, and great customer service, with informative explanations of the services. Your high recommendation is a testament to the quality of service you experienced. Your feedback is valuable.

October 21, 2023

Very fast and excellent service , today was special cleaning outside and inside the car was very clean and shiny More

by Animaj64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
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Oct 24, 2023 -

Ira Acura Westwood responded

We are delighted to hear that you received very fast and excellent service, especially the special cleaning that left your car both clean and shiny inside and out. A thorough and sparkling clean can make your vehicle look and feel great. We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

Francis was very professional and friendly his cousterm service amazing teac that worked on my car great jog thank you More

by clement55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Oct 24, 2023 -

Ira Acura Westwood responded

We are glad to hear that Francis was very professional and friendly and that the team that worked on your car did a great job. Exceptional customer service and skilled technicians can lead to a positive overall experience. We appreciate your business. We look forward to assisting you in the future.

October 21, 2023

Service was pleasant from beginning to end. My experience was excellent. I will recommend this dealer to family and friends. More

by franchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Oct 24, 2023 -

Ira Acura Westwood responded

We are delighted to hear that your service experience was pleasant from beginning to end and that you had an excellent overall experience. Thank you for your recommendation to family and friends. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

George Flaherty is excellent. I am always pleased with service I receive and the courteous and pleasant manner that I am treated More

by gdeban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Herera
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Oct 24, 2023 -

Ira Acura Westwood responded

We are pleased to hear that George has consistently provided excellent service and that you are always pleased with the way you are treated in a courteous and pleasant manner. A positive and respectful interaction with your service advisor can make a significant difference in the overall service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Best dealership and gentlemen helping us was a1 the best and very understanding compare to others More

by klwatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franjul francis
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Oct 20, 2023 -

Ira Acura Westwood responded

It's wonderful to hear that you had an excellent experience with Ira Acura Westwood and our team members who assisted you. Great customer service and understanding are key to making your car-buying process a positive one. Enjoy your new vehicle and safe travels!

October 17, 2023

The service is excellent with responsive customer care that is always very reliable and trustworthy. More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Stern
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Oct 18, 2023 -

Ira Acura Westwood responded

We are thrilled to hear that you had an excellent and responsive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 15, 2023

Everyone is professional and courteous and very pleasant and the waiting area is clean and welcoming More

by Eileented
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Cesare
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Oct 17, 2023 -

Ira Acura Westwood responded

Thank you for your kind words! We're delighted to hear that our team is professional, courteous, and pleasant and that you found our waiting area to be clean and welcoming. Your satisfaction and comfort are important to us, and we're here to provide you with the same excellent service in the future. Thank you for choosing us!

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