Ira Acura Westwood

Great experience every time Marc is amazing to work with! Very nice and always quick to respond and has the customer’s best interest at heart! Love the showroom and all the staf Marc is amazing to work with! Very nice and always quick to respond and has the customer’s best interest at heart! Love the showroom and all the staff! I drive 40 minutes just to go to this location. Highly recommend!! More

Service visit Good customer service at basic service visit. I was in and out in less than 2 hours, and Patrick was very helpful with thinking about the services an Good customer service at basic service visit. I was in and out in less than 2 hours, and Patrick was very helpful with thinking about the services and time I will need at my next visit. More

Recall work Checking in at 9:30 explained that I Had to be out before 12 they were very considerate and my car was all set by 11 Checking in at 9:30 explained that I Had to be out before 12 they were very considerate and my car was all set by 11 More

Charldyn back at it Needed another care so I went to the one guy I can trust....Charldyn! This time we leased a car and he made everything so easy. Also want to say thank Needed another care so I went to the one guy I can trust....Charldyn! This time we leased a car and he made everything so easy. Also want to say thanks to Mike because he does a GREAT job explaining everything! I’ll probably see them in a couple months since this is my third time buying from them......THIS YEAR lol More

Friendly,courtesy,patient, Patrick is really friendly,patiently go over everything in details about my car for past two days regardless of any question i have. He is really hel Patrick is really friendly,patiently go over everything in details about my car for past two days regardless of any question i have. He is really helpful and im so thankful and satisfy I deal with customer services everyday and we’ve got to be patient like Patrick Thanks More

60,000 service Excellent service. On time as promised, friendly. Noah Stern took very good care of my needs. Very nice waiting room. Clean, comfortable, and conv Excellent service. On time as promised, friendly. Noah Stern took very good care of my needs. Very nice waiting room. Clean, comfortable, and convenient Will continue to use Acura service in the future. More

Top notch! Best buying experience! Best buying experience! Would recommend to anyone! Everyone was super professional and helpful! It was the easiest and smoothest purchase we had ever Best buying experience! Would recommend to anyone! Everyone was super professional and helpful! It was the easiest and smoothest purchase we had ever had!!Great team of people to work with. More

Reliable and Personable I bought an Acura RDX last year and have been thoroughly pleased with both the buying process as well as the service department at Prime Acura in West I bought an Acura RDX last year and have been thoroughly pleased with both the buying process as well as the service department at Prime Acura in Westwood, Ma. i had to bri g the cabin unexpectedly today after hearing an unusual noise: the car was repaired and their explanation of what caused the problem was clear. clients are treated well: customer reps are professional as well as personable which makes this process easy. More

Buying a new carb Went in to test drive a car I saw online. We ended up buying the car few days later. Clyde Brown took us through the process. He did an amazing job - Went in to test drive a car I saw online. We ended up buying the car few days later. Clyde Brown took us through the process. He did an amazing job - very professional, honest and straightforward. Great experience! More

A pleasant day Marcel was very professional informative warm and friendly. He was able to answer all my questions about the features of the vehicle. If it wasn't for Marcel was very professional informative warm and friendly. He was able to answer all my questions about the features of the vehicle. If it wasn't for him I wouldn't feel comfortable leasing the car, ultimately his exceptional customer service is why I got my vehicle. There were some problems at the dealership like they were unable to provide me with an inspection sticker because the machine was down at the time I picked up my vehicle, but other than that it was a pleasant experience. More