Ira Buick GMC

What a great experience I had with the people at Columbia especially Walter Dale and Steve Smith. I came in with expectations and they worked with me to make not only the sale but a pleasant sales experience especially Walter Dale and Steve Smith. I came in with expectations and they worked with me to make not only the sale but a pleasant sales experience. Both Walter and Steve are extremely knowledgeable and professional. I applaud Walter for his years in the business and his desire to treat the customer with respect. I also want to thank Steve who worked with me in putting a deal together even after he left for the day. These folks get an A+ from me. Thank you and I look forward to many years of car buying from Columbia. More

Even though we didn't end up buying from these guys, I wanted to write a review. We arrived at the dealership and were greeted by Russ, who accomodated our requests to drive about 5 different cars on the wanted to write a review. We arrived at the dealership and were greeted by Russ, who accomodated our requests to drive about 5 different cars on the lot. We were able to get so much information regarding what we liked and didn't like. Russ is very nice, not at all pushy, and went along with whatever we wanted without question. If we said we didn't like it, he said okay. If we said we liked something else, he went and got the keys. After a fruitless search (our needs were pretty specific-- AWD, leather, sunroof) Russ took our info and called us every day to check in. It wasn't a pressure pitch, it came off as very good customer service since we were actively searching every day. It felt like we had someone helping us out, which was nice. Although we ended up finding our vehicle somewhere else, Russ certainly earned my customer loyalty through his hard work and dedication to finding us a car. I would send my family and friends to Columbia for a new or used car. More

After searching around for a new Buick Enclave I was able to find the right color and interioir with basically teh options I wanted at Columbia, unfortunately I arrived after the dealership closed. Brian,Ste to find the right color and interioir with basically teh options I wanted at Columbia, unfortunately I arrived after the dealership closed. Brian,Steve and Mike were more than willing to stay late and try to get me into my vehicle. Well we didn't come to an agreement that night and teh vehicle later sold. Steve and Brian were able to source another vehicle with almost all the exact options I wanted and worked to get me to the price I needed to be at. I now own the vehicle and everything from signing to pick up went great. More

This is by far the best experience I've ever had in buying a car! This is the 8th car I've bought in my lifetime (I'm 46). I didn't feel the usual game-playing tactics that most salesmen use. Dan Ba buying a car! This is the 8th car I've bought in my lifetime (I'm 46). I didn't feel the usual game-playing tactics that most salesmen use. Dan Bakerman is outstanding. I never felt pressured and I know that I would not have found a better deal anywhere else. I highly recommend contacting him if you are interested in purchasing a car. More

Purchased a vehicle from the dealership and even though the dealership has cashed and is in possession of the cash related to the purchase, they still not release the new vehicle to me. DO NOT BUY FROM T the dealership has cashed and is in possession of the cash related to the purchase, they still not release the new vehicle to me. DO NOT BUY FROM THEM they are unethical and dishonest. I am currently pursuing my legal options to get the vehicle that I paid for. More