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Ira Ford Auburn

Auburn, MA

4.7
868 Reviews

780 Washington St

Auburn, MA

01501

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Showing 868 reviews

June 12, 2025

1st time here and I never had better service, Bert was A+ professional and courteous, his communication with me every step of the way was great. I'm a fan of IRA Ford from here on. More

by houb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Alderson, Bert Surrell
June 11, 2025

Very friendly people working there. Easy in and out for service work needed. Would highly recommend! More

by skladziend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Dupuis, David Bleckley, Kyle Radziewicz, Stephanie Alderson, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
June 10, 2025

Zach was professional and intouch throughout the entire process! He explained in detail the repairs and cost upfront! We appreciated Zach very much! More

by jammn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
June 10, 2025

Bought my 2016 ford focus new there and it’s still running great so I had it detailed inside and out today and it looks brand be again! Nice job! More

by charltoncatlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
June 09, 2025

Prices are decent, staff is friendly, service is good if you deal with the right person. More

by krautfire
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Jun 12, 2025 -

Ira Ford Auburn responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

The service here is consistently outstanding. The staff is not only professional and courteous but also genuinely friendly, making every interaction a pleasant experience. Their commitment to exc More

by Bmjack217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Jun 11, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

Work was done by appointment. The agent was attentive, concerned and informative. He kept me informed and all work was done quickly and well done. More

by rwahl70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Jun 11, 2025 -

Ira Ford Auburn responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

June 05, 2025

The service at Ira Ford Auburn was great. The staff answered all my questions and provided great service. More

by Axef41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Jun 08, 2025 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. We can't wait to see you again, have a great day.

June 05, 2025

I was there for an oil change. The service adviser was great and the salesman that I bought the vehicle from greeted me too. More

by ddearnley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee, Zachariah Lussier
Jun 09, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2025

Great service. Nice people. Honest quotes on repairs. Convenient location to me.. Very knowledgeable staff. More

by sandraroukat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyone who fixes my car, Garrett Lavallee, Zachariah Lussier
Jun 07, 2025 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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