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Ira Ford Auburn

Auburn, MA

4.7
1,010 Reviews

780 Washington St

Auburn, MA

01501

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Showing 1,010 reviews

January 01, 2026

Staff was very attentive and pleasant. Notified me of my maintenance plan and of needed repairs covered. I’m grateful for the help offered. More

by dennistimmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Alderson, Zachariah Lussier
Jan 02, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

December 30, 2025

Great service all around. Very communicative and helpful when it came to every aspect of my appointment. More

by Cojofo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enadora
Jan 01, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 30, 2025

Great quick service, Elizabeth, was our service representative she kept me informed with every step More

by pcoppiano60
Recommend Dealer
Yes
Employees Worked With
Dave Hayes, lauren. And Sabrina, Kyle Radziewicz, Liz Wykes, Bert Surrell
Jan 01, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2025

In and out of the service bay super fast, and very professional staff assisted in my service call. More

by GCMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Jan 01, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2025

Very accommodating, I called less than an hour before scheduling. The advisor told me it would take about 90 minutes . I waited for my truck. The advisor told me about some additional work that would More

by petejrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gallant
Dec 30, 2025 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2025

Super Cool to work with this dealership Ira Ford really helped us out and it would not have been possible with out the leadership of Anadora, they really kept us up to date with all the changes and made it More

by Dacole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anadora the champ! , Bert Surrell
Dec 23, 2025 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2025

Great service here at Ira great communication with the service guys and everything was done in a timely manner More

by Emcook34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Dec 24, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2025

It is very good company to me Their receptionist was very calm and respectful to me when I purchased the car More

by Mosesansah44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enadora, Andrew Dupuis, Kyle DePold, Kyle Radziewicz
Dec 25, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2025

They have good communication, and things were completed in a timely fashion. I appreciated the service. More

by Npingitore90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Dec 21, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2025

I brought my vehicle in for service (transmission issues) and a few other things as well. I made my appointment online-awesome! Went to the appointment and everything about the service was smooth. The t More

by Robinmlopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gallant and Rusty
Dec 21, 2025 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jake here at Ira Ford Auburn! If you have any further questions, please don't hesitate to reach out!

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