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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
1,015 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 1,015 reviews

January 23, 2026

Oil change took almost 2. 5 hours. Completely unacceptable for such a basic service. Huge waste of time. More

by d.gusak1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Kyle Radziewicz, Stephanie Alderson, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
Report | Print
January 16, 2026

I am very pleased with the service and most of all for the level of professionalism shown by Enadora. She explained to me in a clear manner all the service my vehicle needed, and when I asked her for a ri More

by trishb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
enadora
Report | Print
Jan 17, 2026 -

Ira Ford Auburn responded

Hi, we're happy you found Enadora to be so supportive during your experience here at Ira Ford Auburn. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2026

Very friendly when you come to purchase the vehicle. Lots of promises as any other. The reason I stopped purchasing vehicles at Herb Chambers Southborough MA, was because after6 or 7 new vehicles purch More

by michaelCantarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle DePold, Zachariah Lussier
Report | Print
Jan 21, 2026 -

Ira Ford Auburn responded

Thank you for choosing Ira Ford for your vehicle purchase! We are thrilled to hear that you had a positive experience with our team. We understand that having a loner vehicle is important. Thank you for your loyalty and we hope you enjoy your new 2022 F150! Ira Ford Auburn management - 774-321-1118

January 12, 2026

I was impressed with the courteousness of Jake and the fact that it took a little over an hour to complete the service. More

by Mjtcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jan 14, 2026 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2026

Scheduled service time was right on. Service supervisor was easy to communicate with. The amount of time for oil change should have been quicker. More

by Siekierskij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
Jan 21, 2026 -

Ira Ford Auburn responded

Thank you for your feedback! We are thrilled that your scheduled service time was on point and our service supervisor was easy to communicate with. We apologize for any delays with your oil change and will work to improve our efficiency. We appreciate your business and look forward to serving you again. Ira Ford Auburn management - 774-321-1118

January 09, 2026

If you want a mechanics who are serious and can work on your vehicle on a timely manner, this is the dealer for you! More

by Patrongonzalezveras300@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Alderson
Report | Print
Jan 10, 2026 -

Ira Ford Auburn responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2026

Staff was very attentive and pleasant. Notified me of my maintenance plan and of needed repairs covered. I’m grateful for the help offered. More

by dennistimmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Alderson, Zachariah Lussier
Report | Print
Jan 02, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

December 30, 2025

Great service all around. Very communicative and helpful when it came to every aspect of my appointment. More

by Cojofo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enadora
Report | Print
Jan 01, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 30, 2025

Great quick service, Elizabeth, was our service representative she kept me informed with every step More

by pcoppiano60
Recommend Dealer
Yes
Employees Worked With
Dave Hayes, lauren. And Sabrina, Kyle Radziewicz, Liz Wykes, Bert Surrell
Report | Print
Jan 01, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2025

In and out of the service bay super fast, and very professional staff assisted in my service call. More

by GCMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
Jan 01, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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