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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
1,044 Reviews
Call Dealership (508) 444-9898
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780 Washington St

Auburn, MA

01501

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Showing 1,044 reviews

March 18, 2026

Great customer service! !! Such an easy process on taking care of the problem and getting my vehicle fixed fast. Highly recommend! Best experience I’ve ever had with a dealer More

by Finlay1427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Hughes , Kyle DePold, Stephanie Alderson
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March 12, 2026

Made appointment got in next day made repairs and oil changed very professional and friendly would recommend anytime More

by morrisshelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
Mar 14, 2026 -

Ira Ford Auburn responded

Hi, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

March 11, 2026

A pleasant place to wait for your car. Service staff are pleasant and helpful. Woot More

by Nfjwkzb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
Mar 13, 2026 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2026

Consummate professionals who listen and communicate effectively. Having purchased 2 vehicles from IRA Ford, and choosing to have those vehicles serviced by IRA Ford, I have received excellent customer More

by bill.stendrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
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Mar 13, 2026 -

Ira Ford Auburn responded

Hi Bill, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2026

Great no pressure sales team, a few questions along the way called my sales guy David Haynes and he would get right back to me with the answer. More

by David.roy4100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Haynes, Lauren Ostiguy
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Mar 07, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 03, 2026

Service Director was supposed to get back to me never did with a more professional dealership More

by impeydavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Bleckley, Stephanie Alderson
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Mar 05, 2026 -

Ira Ford Auburn responded

I'm sorry to hear that you were disappointed with the communication. I did leave a voicemail that evening letting you know we would reduce the repair by $150, but I understand how frustrating it can be if we didn't connect directly. I left you another voicemail a few minutes ago; please call back at your earliest convenience. Thank you, David Bleckley Service Director - Ira Ford Auburn (774) 450-1526 dbleckley@group1auto.com

February 28, 2026

Excellent service. Elizabeth was fast efficient and knowledgeable. I would recommend your service dept to anyone More

by Pooltoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
Mar 03, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with Elizabeth! Thanks for the recommendation, and have an amazing day!

February 26, 2026

I was EXTREMELY PLEASED AND SATISFIED WITH the assistance I received and the quality of the staff's professionalism. Truly FIRST RATE! ENADORA AND BURT ARE REMARKABLE WORKERS AND AN EXTREME ASSET TO IRA FORD More

by olivermatthew816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ENADORA O'CONNOR , Liz Wykes, Bert Surrell
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Mar 02, 2026 -

Ira Ford Auburn responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2026

Having a car problem is nerve racking. From my phone call to Ira to the time I picked up my car they explained the problem and told me what was needed to make the repair. Having needing More

by Patsantimore
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
Mar 02, 2026 -

Ira Ford Auburn responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2026

They provided great service of exactly what I needed. All of the staff were super friendly and helpful! More

by Shawna.mell44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure her name but worked in services and was super helpful.
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Mar 01, 2026 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. We are always more than happy to assist you if anything else comes up. Take care!

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