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Ira Ford Auburn

Auburn, MA

4.8
1,101 Reviews

780 Washington St

Auburn, MA

01501

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Showing 1,101 reviews

October 15, 2026

People are friendly. Organized. Arianna was awesome in every way. Organized. She was a great communicatior. More

by sma3dea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz
October 14, 2026

I brought my 2018Ford Escape for service Oct 10. The service consultant, Elizabeth Wykes, was excellent. I can't thank her enough for all her help. I will always go the Ira Ford dealership for all m More

by jhelie2209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Oct 15, 2026 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! We can't wait to see you again, have a great day.

October 07, 2026

Service has been excellent. Also my salesman was great. Very accommodating and willingness to help in any way they can. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pearce, Kyle DePold, Bert Surrell
Oct 09, 2026 -

Ira Ford Auburn responded

Hi Jeff, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

October 01, 2026

Great experience buying a used vehicle from Andy Dupuis and Anthony Roman!! Great team , very thorough and true to their word. No nonsense and laid back. They have earned long term customers with my family More

by ccavan07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Roman, Steve (finance), Andrew Dupuis
Oct 04, 2026 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! If you have any further questions, please don't hesitate to reach out!

September 28, 2026

I was very happy with the service that I received from the dealership. Zach does an excellent job! More

by lorib7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Palmieri, Zachariah Lussier
Sep 29, 2026 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2026

Service department was great. Elizabeth kept me updated through out the day. Video from the tech was a bonus More

by Tbirdscan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Oct 02, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 24, 2026

Friendly staff and quick service. Service team was quick to get in and out and gave recommendations/quotes for future services More

by Ford Junky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz
Sep 25, 2026 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 22, 2026

jake was a huge help, everything got done in a timely manner and i will be using him for all my service needs at this dealership going forward. quick and efficient and the waiting area is comfortable. More

by samcoova56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gallant
Sep 25, 2026 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2026

Service advisor very pleasant, professional, answered my questions in regards to work needed. Would recommend. More

by Redpeg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Sep 21, 2026 -

Ira Ford Auburn responded

Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

September 16, 2026

Excellent Service! ! Has my wife’s Subaru detailed. I chose the 5-star service and was very happy with the amazing quality and price. I noticed the details detail offers More

by ornke01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Sep 21, 2026 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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