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Ira Ford Auburn

Auburn, MA

4.7
1,054 Reviews

780 Washington St

Auburn, MA

01501

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Showing 1,054 reviews

March 28, 2026

Elizabeth was a pleasure to talk to. She kept me informed about every detail of my trucks repair and the technicians did a great job with the repairs even bringing to my attention problem More

by william.ordung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
March 28, 2026

Elizabeth Wykes was very quick and efficient. Very helpful in advising me on what was needed now and in the future (1 to 2 oil changes down the road). She also told me of existing and future spec More

by Kknowlton0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
March 28, 2026

Fast courteous service. Went for my yearly inspection sticker. Took me right away and was on my way within 15 minutes. More

by Tom OROURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
March 27, 2026

Very reliable and efficient in solving any problem that I have presented to them; Always appreciative! More

by William Horosz-Tetreault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tetreault
Mar 28, 2026 -

Ira Ford Auburn responded

Hello William, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2026

Pleasant service team,friendly atmosphere, clean facilities, no pressure sales, quick service, upfront pricing, great coupons More

by beckiyerger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Alderson
Mar 28, 2026 -

Ira Ford Auburn responded

Hello, we are so happy to read such a great review about Ira Ford Auburn! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2026

I came in on a Saturday morning with no appointment. I needed a tire plugged which unfortunately required the tire to be replaced. They got me 2 tires and an.awesome price within about 4 hours. They sav More

by soxrbest04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enadora Occono
Mar 24, 2026 -

Ira Ford Auburn responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Ford Auburn. Thanks for the recommendation, and have an amazing day!

March 20, 2026

Ira Ford Auburn is always good to me, I came in and got the works package done worked with Elizabeth wykes in service, she was great in keeping me informed of the status of my vehicle, had the whole car ch More

by john27gardecki2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Mar 22, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with Elizabeth. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 20, 2026

Ryan was awesome to work with. Information about my car was very helpful. Scheduling is easy. More

by ctnursej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 22, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with Ryan. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 20, 2026

Bert was very professional and helpful. Quick and easy maintenance appointment. Listened to all my concerns and resolved them. More

by Abby Surrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Mar 22, 2026 -

Ira Ford Auburn responded

Hello, we're happy you found Bert to be so supportive during your experience here at Ira Ford Auburn. Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2026

Miguel at the Mechanic shop the best at what he do 100% recommend him very nice and polite More

by Luis09142018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell
Mar 24, 2026 -

Ira Ford Auburn responded

Hello, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

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