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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.8
1,068 Reviews
Call Dealership (508) 444-9898
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780 Washington St

Auburn, MA

01501

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Showing 1,068 reviews

May 08, 2026

Zach is very helpful and kept in touch with me the whole time my car was being worked on. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
April 30, 2026

Great service and communication. I bring my Ford explorer here for all services. Technicians provide videos of inspection and service manager is quick to respond over phone or te More

by catishi23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley
Report | Print
April 23, 2026

Zach was very attentive and got all the service requested done in a timely manner! More

by nick_rice1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
Apr 27, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2026

My experience with the service department was very good. I arrived on time and my vehicle was finished on time as promised. More

by abelangerconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
Apr 25, 2026 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 21, 2026

Service department is fantastic. There scheduling is on point and the vehicle was done when promised. More

by abelangerconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
Apr 25, 2026 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2026

They have always shown great customer service when I bring my truck in for service. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
Apr 24, 2026 -

Ira Ford Auburn responded

Hi Joe, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 17, 2026

Amazing experience with the service dept. Elizabeth was awesome. Will definitely be a repeat customer. More

by chriscampbell22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
Report | Print
Apr 19, 2026 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to Elizabeth here at Ira Ford Auburn! Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2026

In the service department, Jake helped me immensely with an extended warranty claim.. He was knowledgeable, patient, and his confidence alleviated a lot of my anxiety. An outstanding employee at a great d More

by kenlaramee1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gallant
Report | Print
Apr 20, 2026 -

Ira Ford Auburn responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2026

Easy to setup an appointment online, got there early for an oil change, was done in about 30 minutes, very efficient and friendly! More

by cali08217@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Kyle Radziewicz
Report | Print
Apr 13, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2026

Excellent service fast and affordable I'll keep going back friendly people the mechanics check everything on the vehicle More

by Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Kyle Radziewicz, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
Report | Print
Apr 13, 2026 -

Ira Ford Auburn responded

Hello Ernie, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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