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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.8
1,114 Reviews
Call Dealership (508) 444-9898
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780 Washington St

Auburn, MA

01501

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Showing 1,114 reviews

November 12, 2026

Excellent customer service and mechanics are certified. The Sales Dept. has been great as well! More

by MaryEllen.oloughlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mechanic Jonathan , Zachariah Lussier
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November 11, 2026

Everyone is so nice and they take time to explain what is good and what isn’t. They don’t push anything. They keep you in the loop about what is going on and make you feel comfortable! Trustful !! More

by Lin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gallant was such a gentleman
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November 09, 2026

The technicians and service advisors are beyond exceptional. Zach himself has been a major part in my great experience at Ira over multiple years and I will continue to bring any vehicles I own for More

by Lance benoit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Kyle Radziewicz, Stephanie Alderson, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
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Nov 12, 2026 -

Ira Ford Auburn responded

Lance, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 09, 2026

That's why I always recommend this one; they are very professional, very attentive, and always solve any problem. More

by manics62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ryan
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Nov 12, 2026 -

Ira Ford Auburn responded

Hi, we really appreciate your positive review! Thanks for the recommendation, and have an amazing day!

November 04, 2026

Jake in the service department was very helpful with getting my vehicle back on the road in less than a day. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Nov 05, 2026 -

Ira Ford Auburn responded

Hi Jack, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2026

Advisor was very friendly and accommodating, explanations were clear and concise, I felt welcomed and appreciated considering I made a last minute appointment, pricing was fair and the service was timely and More

by Rene.508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake gallant
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Nov 03, 2026 -

Ira Ford Auburn responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Ford Auburn. Feel free to reach out to us if you need anything. Have a wonderful day.

October 31, 2026

I brought my truck in for scheduled maintenance and state inspection they were very prompt and quick. Ariana the service advisor kept me informed about the progress of my truck. More

by dcarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Marquez
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Nov 03, 2026 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 28, 2026

Ira Ford is a great place for service. Comfotable waiting room. Great staff, especially Zach. Trust your service needs at Ira Ford More

by Ybclearofsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Palmieri, Zachariah Lussier
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Oct 29, 2026 -

Ira Ford Auburn responded

Hi, thanks for your praise and kind comments about Zach. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2026

Ira takes excellent care of my entire fleet of cars. They know me, and my family, and go out of their way to make us feel a part of their family. More

by dclayman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz
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Nov 02, 2026 -

Ira Ford Auburn responded

Hi, we are so happy to read such a great review about Ira Ford Auburn! Feel free to reach out to us if you need anything. Have a wonderful day.

October 24, 2026

I needed service fairly last minute on a large utility body truck. They were pleasant and super easy to deal with from start to finish! The last dealership I went to was terrible. Will be back to Ira for More

by F-550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
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Oct 25, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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