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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.8
1,081 Reviews
Call Dealership (508) 444-9898
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780 Washington St

Auburn, MA

01501

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Showing 1,081 reviews

July 28, 2026

Went in for routine maintenance and the customer service was Awesome. Definitely my new Ford dealer to go to. More

by XXSIGSXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Kyle Radziewicz, Stephanie Alderson, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
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Jul 29, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 27, 2026

Excellent and comprehensive service. Ryan is a great service rep. Pleasantly surprised that they covered my Uber ride home and offered to deliver the truck back to me. I didn’t need to More

by Cbwinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan (didn’t catch his last name)
Report | Print
Jul 29, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

July 22, 2026

Always have great service at this dealership. I highly recommend them..The service is always perfect! More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Burbank
Report | Print
Jul 24, 2026 -

Ira Ford Auburn responded

Hi Nancy, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2026

I had a difficult electrical issue with my truck that I knew could be a tall task. They seemed to have solved it! More

by jamest96gt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes, Zachariah Lussier
Report | Print
Jul 22, 2026 -

Ira Ford Auburn responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 11, 2026

Jake in the service department was great in both providing excellent customer service and getting my vehicle in to be serviced in a timely manner. I was exceptionally impressed with given a valet op More

by Bambini-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake - Service Dept., Bert - Service Dept., Lauren Ostiguy
Report | Print
Jul 12, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2026

Accurate estimation working on my vehicle. Friendly staff and thorough inspection whil I wad waiting. More

by mattjacobsguitar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz, Anthony Palmieri
Report | Print
Jul 01, 2026 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2026

Went in for oil change and was done in 45 mins. Prompt and friendly service. More

by patricia13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Think it was Jake
Report | Print
Jun 27, 2026 -

Ira Ford Auburn responded

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2026

Ryan went above and beyond customer service wise and the dealership amenities makes waiting for your car tolerable. More

by Qiplet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jun 27, 2026 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2026

The service dept is well run and I felt comfortable and I felt that my service was a priority for my advisor. He gave me an accurate time frame and while I waited I visited the showroom and had an excellent More

by rhinojam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake in service, David Haynes in sales, Kyle Radziewicz
Report | Print
Jun 20, 2026 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2026

Service team was great. Zach was a pleasure to work with. They always take care of me.. More

by Mike C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
Jun 17, 2026 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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