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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
861 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 861 reviews

March 20, 2025

I was very happy with the service provided today. I would recommend them to my friends. More

by kwcronin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah lussier
Report | Print
Mar 22, 2025 -

Ira Ford Auburn responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 19, 2025

Great friendly service and customer care - I would highly recommend IRA Ford for any of your needs More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Mar 20, 2025 -

Ira Ford Auburn responded

Hi Cody, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

March 17, 2025

very helpful in sales and service and turnaround time was quick. Will definitely go back More

by mikeydboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert, Lauren Ostiguy
Report | Print
Mar 21, 2025 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2025

The service department was attentive and the person I worked with was very accommodating and answered all of my questions. Wei happy with my visit. More

by efstratios7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Mar 19, 2025 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2025

Great service was very kind and welcoming will go back again for service Bert was nice More

by pbreton14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Report | Print
Mar 19, 2025 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bret here at Ira Ford Auburn! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2025

Quick service and very courteous. Service department guys and gals have always gone above and beyond help me; despite having many issues from the Escape after purchase. More

by mbesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
Mar 19, 2025 -

Ira Ford Auburn responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2025

After Sunnyside closed I had to find a new place to have the oil changes and tire rotations done on my F150. After my first visit to Ira, I’ll be coming back. More

by Bill P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Mar 14, 2025 -

Ira Ford Auburn responded

Hi Bill, we are glad we could help! Thank you again for the great review!

March 12, 2025

I purchased my truck at Ira Ford. Since 2015 I’ve always had it serviced at Ira. The Service Department is excellent. The representatives are easy to work with and keep me informed. T More

by Shliapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Serrell, Lauren Ostiguy
Report | Print
Mar 16, 2025 -

Ira Ford Auburn responded

Hi Shliapa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2025

Fantastic service and friendly employees. Jennifer was especially helpful at the service desk and she ensured that I received the best experience possible! More

by Alex O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Dubos, Lauren Ostiguy
Report | Print
Mar 13, 2025 -

Ira Ford Auburn responded

Hi Alex, we're happy to hear you had such a positive experience with Jennifer! Feel free to reach out to us if you need anything. Have a wonderful day.

March 08, 2025

Jen in service was terrific. She went the extra mile from my first call to the completion of the work. Highly recommend. More

by TeddyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen, Lauren Ostiguy
Report | Print
Mar 10, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found Jen to be so supportive during your experience here at Ira Ford Auburn. Thanks for the recommendation, and have an amazing day!

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