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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.6
828 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 828 reviews

February 17, 2025

Multiple great experiences with Ira Ford! They take good care of my car and have reasonable pricing. I drive 40 minutes to go there when I have a Ford dealer 5 minutes away from me which I c More

by Escape Woman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Lussirr
Report | Print
Feb 19, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2025

Good service timely friendly clean waiting area and reliable service reasonable price Ang quality service good customer care More

by Jagfire7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Feb 19, 2025 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 17, 2025

The service team at Ira ford in Auburn Massachusetts onRt 20. is a professional ran organization. I will be going back again. More

by Beast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Feb 19, 2025 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 16, 2025

Not bad little over priced but it was quick and effective service. Overall not all negative More

by danderson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy, Michael Nicoletti, Juan Tejada, Andrew Dupuis, Kyle DePold, Keith Andes, Rocket Anderson
Report | Print
Feb 19, 2025 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (774) 450-1500 when you have a chance. Thank you, and we look forward to hearing from you.

February 15, 2025

Always a great experience with the crew there. Polite and professional. I will always go there for my services More

by robertwhitmyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert, Lauren Ostiguy
Report | Print
Feb 18, 2025 -

Ira Ford Auburn responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

Service writer, Kyle, was great to work with. He explained the services performed and the services suggested by the technician in detail, but didn't make me feel pressured. I would definitely sch More

by Ainsleymcosker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Lauren Ostiguy
Report | Print
Feb 18, 2025 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with Kyle! We hope to be of service to you again in the future. Best wishes, Ira Ford Auburn

February 15, 2025

We brought our truck in to Ira and they diagnosed the problem in less than an hour and fixed the problem in two days. A must have for this snowy February More

by Truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn
Report | Print
Feb 18, 2025 -

Ira Ford Auburn responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2025

Jennifer and Jon greeted me like old friends and took care of my car in a timely manner. Thank you More

by mikek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Report | Print
Feb 18, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found our staff so supportive during your experience here at Ira Ford Auburn. We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Great experience, very attentive to the service details for my truck, no issues with IRA Ford More

by David C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Lauren Ostiguy
Report | Print
Feb 17, 2025 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

First time in decades I've purchased a used vehicle from a dealership preferring instead to buy from private owners. Must say that the process was transparent, seamless and stress-free thanks to salesman Ky More

by Brian M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle DePold
Report | Print
Feb 18, 2025 -

Ira Ford Auburn responded

Hi Brian, we are very happy Kyle could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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