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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.7
864 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 864 reviews

March 01, 2025

They did a good job I was just hoping to get my vehicle back sooner than it did. More

by kimhanson2965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Mar 04, 2025 -

Ira Ford Auburn responded

Hi, thank you for your feedback. While I’m pleased to hear you received good service, I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit.

March 01, 2025

Please help. I received the paperwork for someone else's vehicle. Leandro Almeida. My name us Melissa Lomax. Please send the correct one to butterflylissa128@gma More

by butterflylissa128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn, Lauren Ostiguy
Report | Print
March 01, 2025

Bert gave my husband and I such great service. Stephanie and the man that dropped me off at home were great too. Keep it up. More

by Bee M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert, Stephanie
Report | Print
Mar 04, 2025 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2025

Very pleasant experience and easy to schedule appointments!! I will be back for all vehicle services More

by Mburdulis86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn, Lauren Ostiguy
Report | Print
Mar 02, 2025 -

Ira Ford Auburn responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

They are great Kyle is awesome all ways great to work with calls let’s u know update definitely will go back More

by holmes0830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Mar 03, 2025 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

February 28, 2025

Great experience my car was in and out very quick would recommend ira ford.bert was fantastic More

by PENAFLOR5409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert , Lauren Ostiguy
Report | Print
Mar 03, 2025 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

February 28, 2025

The young woman who helped me was very honest and gave me excellent service. I had a great experience. More

by Tory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth wykes, Lauren Ostiguy
Report | Print
Mar 03, 2025 -

Ira Ford Auburn responded

Hi Tory, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Ford Auburn! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

Very cordial and took care of any questions, very pleased, would recommend them to other potential customers. More

by Gehowell383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Mar 03, 2025 -

Ira Ford Auburn responded

Hi, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

February 27, 2025

Amazing service , everyone was great to deal with and the mechanic was top notch. I got my car back faster than expected More

by Akgodfrey91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex place , Lauren Ostiguy
Report | Print
Mar 02, 2025 -

Ira Ford Auburn responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 26, 2025

Location is good, it is very comfortable to sit in the large waiting area with comfortable chairs, large windows, tv, and hot and cold beverages. The service was good. More

by Amcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Feb 28, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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