Ira Ford Auburn

I was over charged for the service I requested THE WORKS oil change 49.50 I was charged 115.00 this was my first time at this dealership this is not a way to keep customers coming back. oil change 49.50 I was charged 115.00 this was my first time at this dealership this is not a way to keep customers coming back. More

The service desk is always friendly. They give videos of my vehicle inspection. They explain why certain parts need to be replaced. I always trust this place so I come back. The service They give videos of my vehicle inspection. They explain why certain parts need to be replaced. I always trust this place so I come back. The service is worth the 40 min drive. More

Service department is always great! They're very responsive and knowledgeable. Thank you for doing such a great job! They're very responsive and knowledgeable. Thank you for doing such a great job! More

The tech person who managed my service was courteous, professional and attentive. This was my first visit to this service department and I was very happy with the service. professional and attentive. This was my first visit to this service department and I was very happy with the service. More

I was very impressed with this dealership. The service department was very customer oriented and very pleasant to work with. The mechanics did a great job with fixing my problems. The service department was very customer oriented and very pleasant to work with. The mechanics did a great job with fixing my problems. More

Easy to make an appointment and great customer service. This is the only place I bring my car for service This is the only place I bring my car for service More

When I came into the service I was greeted immediately by two writers that welcomed me into the dealership. I only need to wait less than 3 minutes for my vehicle to be written up and to be guided to the wai two writers that welcomed me into the dealership. I only need to wait less than 3 minutes for my vehicle to be written up and to be guided to the waiting area. I enjoyed a nice hot coffee and my truck was ready sooner than promised. More

Zach Lussier is an absolute pleasure to deal with as a service advisor. Zach treat me you like a valued customer every time, always greeting you with a genuine smile and polite demeanor. Zach ever tries service advisor. Zach treat me you like a valued customer every time, always greeting you with a genuine smile and polite demeanor. Zach ever tries to pressure you into services that you don’t need and always offers honest recommendations. I prefer to deal with Zach every time if possible. Zach is the true definition of a service advisor, never making you feel pressured into service. Zach is the best service advisor working at Ira Ford, hands down! I truly appreciate him! More

Provides exceptional service and listens to the voice of the customer! Service is very knowledgeable the customer! Service is very knowledgeable More

Very pleased with the process of dropping off my car today for my first service at this dealership. Garrett was professional and accommodating. today for my first service at this dealership. Garrett was professional and accommodating. More