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Ira Ford Auburn

Auburn, MA

4.7
869 Reviews

780 Washington St

Auburn, MA

01501

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Showing 869 reviews

June 02, 2025

Great service. Nice people. Honest quotes on repairs. Convenient location to me.. Very knowledgeable staff. More

by sandraroukat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anyone who fixes my car, Garrett Lavallee, Zachariah Lussier
Jun 07, 2025 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2025

Best dealership around. Jen was so good and very helpful. Definitely will go again and see her More

by Paulburban13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Stephanie Alderson, Jen Dubos
Jun 04, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Auburn. Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

Great service. Brought in for oil change but needed some repairs due to a leak. Gave me a loaner car while they worked on the repairs. Kept me updated on thenproces More

by tdean1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Kyle Radziewicz, Stephanie Alderson, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
May 30, 2025 -

Ira Ford Auburn responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2025

Very helpful regarding the maintenance of my vehicle . Did very well with my car overal More

by ceburkett02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Jun 01, 2025 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

I am pleased with Ira ford's service. They picked my car up serviced it and brought it back to me. Also they gave me a video description of the work they did on my car and what needed to More

by reecy24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz, Liz Wykes, Zachariah Lussier
Jun 01, 2025 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2025

Service was prompt. Garrett, my adviser was awesome. He took me earlier even though my appointment was an hour later. More

by caovian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
May 30, 2025 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

Everyone was super professional. Garrett in the service department and Stephanie arranging rides for me were outstanding. More

by James.cellucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Alderson, Garrett Lavallee
May 30, 2025 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

Always great to deal with them for all of our vehicle needs. Thank you for the great service! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
May 30, 2025 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2025

Great experience with IRA. Zack is very helpful and knowledgeable. I would highly recommend IRA’s service department More

by Randy D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
May 30, 2025 -

Ira Ford Auburn responded

Hi Randy, thank you for your kind review; we are happy to pass along your comments to Zack here at Ira Ford Auburn! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

The dealership boasts of, Professional and knowledgeable service advisors. Ease of appointments and promised completion of tasks More

by Regie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
May 29, 2025 -

Ira Ford Auburn responded

Hi Regie, thank you so much for your positive comments about Ira Ford Auburn! Feel free to reach out to us if you need anything. Have a wonderful day.

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