Ira Ford Auburn

Service was great service advisor was great in and out within the time frame was quoted within the time frame was quoted More

I’m very happy with the service I received from Ryan at Ira Ford in Auburn. He was pleasant, funny, knowledgeable, and incredibly helpful throughout the entire process. He went above and beyond to help us Ira Ford in Auburn. He was pleasant, funny, knowledgeable, and incredibly helpful throughout the entire process. He went above and beyond to help us get an inherited Subaru Outback from a rejection to a pass, so my 17-year-old daughter would have a safe, car to drive. Even though we’re a Ford family, I really appreciated Ryan—and Ira Ford—taking the time to help us with a non-Ford vehicle. His professionalism, kindness, and commitment to customer service truly stood out. Thank you, Ryan, for making a stressful situation so much easier! More

Viery courteous and knowledgeable I was able to get a quick appointment and was well informed quick appointment and was well informed More

Easy reservation set process with Zack Work was done on time and completed as discussed time and completed as discussed More

Dennis was a pleasure to work with. The truck was for my son and we weren’t around to go to dealership spoke with Dennis did the numbers over email. When we agreed on the numbers dennis The truck was for my son and we weren’t around to go to dealership spoke with Dennis did the numbers over email. When we agreed on the numbers dennis and Ira agreed to let us put a deposit on the truck to hold it. We got back into town about 4 days later and finished up paperwork. Dennis and Ira didn’t have to hold the truck. Truly appreciated them willing to work with us so my son could get the truck he’s always wanted. More

Never thought I’d say this about a dealership but the service advisors here actually try to save you money. Maybe the most genuine dealership employees I’ve ever met. Worked with Jenn this time and she h service advisors here actually try to save you money. Maybe the most genuine dealership employees I’ve ever met. Worked with Jenn this time and she helped me save money on my big list of maintenance services and just took such great care of me she is so nice. Worked with Bert before too highly recommend him as well. Thanks so much Jenn! More

Good about telling us what was wrong. Was told when we called it was free diagnostic test. Dropped Ford off, took Key and my phone number..Never said anything to me just call you tomorrow Was told when we called it was free diagnostic test. Dropped Ford off, took Key and my phone number..Never said anything to me just call you tomorrow. Came to pick it up because it was way to expensive to have it fix, said it $195 for the diagnostic test. Lied to me said I was told. Should go back to the phone call from last 2 weeks ago from my phone number and you will hear her say it is a free diagnostic..l maybe worker needs to be educated about fee More

Had a great experience, very fast and efficient. Let me know as soon as my vehicle was ready. Let me know as soon as my vehicle was ready. More

Bert and the service crew at Ira Ford Auburn was excellent! I was able to schedule my oil change, air filter, tires rotated and full inspection under a hour. excellent! I was able to schedule my oil change, air filter, tires rotated and full inspection under a hour. More

They offered me good service. Excellent costumer service was good. They offered me good service. Excellent costumer service was good. Excellent costumer service was good. They offered me good service. Excellent costumer service was good. More