Ira Ford Auburn

Just had my car serviced—got an oil change and a multipoint inspection. The process was quick and smooth. Elizabeth, the service representative, was great—super responsive and helpful throughout. I multipoint inspection. The process was quick and smooth. Elizabeth, the service representative, was great—super responsive and helpful throughout. I also saved some money by using a Ford coupon, which was a nice bonus. Great overall experience! More

The appointment was timely and work was accomplished as well. Elizabeth the service was very help-full. well. Elizabeth the service was very help-full. More

Nice quiet and friendly environment. Did not mind the wait time and I will probably skip taking my car anywhere else after today’s visit, IRA Ford only Did not mind the wait time and I will probably skip taking my car anywhere else after today’s visit, IRA Ford only More

Friendly and efficient as always. Kyle is helpful and keeps me informed at every step. Kyle is helpful and keeps me informed at every step. More

Availability of appointment was appreciated. Good quality service. Service advisor was able to answer all my questions. Good quality service. Service advisor was able to answer all my questions. More

Went in to service a ford focus 2012. Elizabeth was great even though I was frustrated as anyone when a vehicle starts to go down hill. She was helpful, courteous and her customer service Elizabeth was great even though I was frustrated as anyone when a vehicle starts to go down hill. She was helpful, courteous and her customer service was on point. She walked me through what was needed for the vehicle and the next steps. This makes her a great leader as she was not only understanding but walked me through options to get the repairs done knowing that cost is always major factor for a customer. I will definitely be back and requesting her for my future visits! She was also cute! More

Sales person and service rep are both excellent. I highly recommend this dealership to anyone. I highly recommend this dealership to anyone. More

Was very happy with the service and the staff done on time will be back for next service time will be back for next service More

In the service department i deal with Zach, who in my humble opinion is one of your best assets humble opinion is one of your best assets More

Overpriced vehicles and service. Today I was quoted for a single tire pressure sensor $180. I called another dealership and I was told to replace all four, the total charge would be Today I was quoted for a single tire pressure sensor $180. I called another dealership and I was told to replace all four, the total charge would be $425. Unfortunately this isn't the first time I've been mistreated at this dealership. Good thing I called around. Going forward I'll bring my vehicle elsewhere to be serviced. I'm also done with the poor quality of Ford vehicles. More