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Ira Ford Auburn

Auburn, MA

4.6
828 Reviews

780 Washington St

Auburn, MA

01501

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Showing 828 reviews

April 08, 2025

Off the hook place , best people there , attention, understanding your needs, cannot go wrong , I’ll be back definitely for another service More

by Bianco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Apr 08, 2025 -

Bianco responded

Ira Ford Auburn Apr 8, 2025 Bianco Off the hook place , best people there , attention, understanding your needs, cannot go wrong , I’ll be back definitely for another service

Apr 08, 2025 -

Bianco responded

Ira Ford Auburn Apr 8, 2025 Bianco Off the hook place , best people there , attention, understanding your needs, cannot go wrong , I’ll be back definitely for another service

Apr 10, 2025 -

Ira Ford Auburn responded

Hi Bianco, thank you so much for your positive comments about Ira Ford Auburn! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2025

Short wait time. Reasonable oil change and tire rotations. Good safety inspection on the vehicle. More

by jasusalbertov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett. , Lauren Ostiguy
Apr 10, 2025 -

Ira Ford Auburn responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

April 07, 2025

Jen is always accommodating, helpful and knowledgeable. I would recommend I lRA ford. I have only dealt with the service dept. More

by Hd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Scott, Lauren Ostiguy
Apr 10, 2025 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

I had a great experience at Ira Ford for my car detailing. The team was friendly and did an awesome job. My service advisor, Garret, was super helpful and kept me updated. My car looks amazing now, More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret, Lauren Ostiguy
Apr 09, 2025 -

Ira Ford Auburn responded

Hi Jay, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 05, 2025

The service department is superb. They kept me informed of the progress of the service More

by Nkamau03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Apr 09, 2025 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

Great service. Never had a problem here. They've always gotten my car in and out in a reasonable time and all the employees are helpful and have really good attitud More

by zauk1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Apr 07, 2025 -

Ira Ford Auburn responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

Great immediate attention with detailed report after completion. Very personable and attentive to detail. Accurate description of services requested. More

by dchase07Roo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack, Lauren Ostiguy
Apr 07, 2025 -

Ira Ford Auburn responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2025

They were efficient and timely! Contacted me about what was needed and make sure I was all set. Great work. More

by Tiffroselynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Apr 07, 2025 -

Ira Ford Auburn responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 03, 2025

They looked at my car quickly when I brought it in and had it back the next day. Very good service. More

by gareth rainsford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Apr 06, 2025 -

Ira Ford Auburn responded

Hello Gareth, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 03, 2025

Everyone I encountered today - especially Bert - was beyond helpful and kind and genuine! Will 100% come back for service! More

by elysefavreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Apr 07, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found our staff Bert to be so supportive during your experience here at Ira Ford Auburn. We are always more than happy to assist you if anything else comes up. Take care!

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