Ira Ford Auburn

Good scramble to fix my car I brought my 2013 Ford fusion in for a recall repair. Because of a miscommunication between me and rm the repair associate, I was scheduled for a drop I brought my 2013 Ford fusion in for a recall repair. Because of a miscommunication between me and rm the repair associate, I was scheduled for a drop-off, not a wait appointment, which takes much longer. However the manager was able to squeeze my car in and I was done in less than an hour! Excellent customer service! More

Service They make you feel welcome, good service, friendly. They gave me the detail information of the service process and how long it will take for the serv They make you feel welcome, good service, friendly. They gave me the detail information of the service process and how long it will take for the service More

Takata airbag issue Keli was able to set up my rental with ease and my car car was fixed within a month. I was expecting the airbags to take over 60 days. Very easy to d Keli was able to set up my rental with ease and my car car was fixed within a month. I was expecting the airbags to take over 60 days. Very easy to deal with. More

Edge front brakes I took my 2013 Edge in for service because I had a shimmy in the steering wheel when I would brake. I also was due an oils change at this time as well I took my 2013 Edge in for service because I had a shimmy in the steering wheel when I would brake. I also was due an oils change at this time as well. I received a phone call when they had diagnosed the problem to let me know what it was as well as the cost. I am overall happy with the service I received there. On a minor note I would have appreciated if they had replaced the oil change sticker to the new mileage so I know when to bring it back in. A sincere thank you to the service department. More

Very happy with service Eric took time to explain everything and advise me. Very happy wuth the service I’ve received today. My wait time was not very long which I appreciate Eric took time to explain everything and advise me. Very happy wuth the service I’ve received today. My wait time was not very long which I appreciated. More

Routine Inspection As always.. they took great care of my car and my time with a simple state inspection... I will keep coming back for my car’s service. As always.. they took great care of my car and my time with a simple state inspection... I will keep coming back for my car’s service. More

Perfect Found a great vehicle . My salesman Vince was very nice and helpful . And it was all so easy . All I had to do was show up and walk in . Found a great vehicle . My salesman Vince was very nice and helpful . And it was all so easy . All I had to do was show up and walk in . More

Service The best thing I can say is rusty in service is awesome Pete and Tom in sales are also awesome best ford dealership around vist and you won’t be sorry The best thing I can say is rusty in service is awesome Pete and Tom in sales are also awesome best ford dealership around vist and you won’t be sorry More

Excellent Financing The buying experience was average but the financing was amazing. Brian did a great job of making everything work well for everyone, a true win win exp The buying experience was average but the financing was amazing. Brian did a great job of making everything work well for everyone, a true win win experience. I normally detest shopping for vehicles because it really is one of the worst investments we make in life, but I also realize it is a necessary evil, Brian made it much less painless. More