Ira Ford Auburn

I didn't have a good experience at first. Ordered tires and was told they were not there when I went in for my appointment. I was ready to walk out and not go back but Kyle took over and chec Ordered tires and was told they were not there when I went in for my appointment. I was ready to walk out and not go back but Kyle took over and checked to see if my tires were there, which they were. Not only made sure the tires got put but looked for any deals Ford was offering. There was and I was able to save me some money. Also there was a $75 rebate which he signed me up for it and had it sent directly to my home. Kyle is the best and always goes above and beyond. More

Pleasant experience at the dealer. Kind and provided updates throughout process. Tonya was very friendly. Kind and provided updates throughout process. Tonya was very friendly. More

Customer service was great . Excellent and easy experience which was the reason why I will continue to go to auburn ford Excellent and easy experience which was the reason why I will continue to go to auburn ford More

Ira Ford Auburn, very comfortable dealership, calm environment expert staff and a great Atmosphere. I always visit them! environment expert staff and a great Atmosphere. I always visit them! More

Tonya is the absolutely best! I never had any problems here, everything is always explained before hand. I never had any problems here, everything is always explained before hand. More

I've said it time and time again it will always be service that keeps me coming back,! service that keeps me coming back,! More

Just an oil change, but got it done in less than an hour. Also answered all my questions. Pretty good coffee too! Also answered all my questions. Pretty good coffee too! More

Great job very nice Tanya thank you very much will be back soon for warranty back soon for warranty More

The service technicians we work with here are excellent Kyle, Radziewicz, and Luccier. Our service was done quickly by the mechanics Kyle, Radziewicz, and Luccier. Our service was done quickly by the mechanics More

My transmission control module went bad, they were not able to get me the part, I got an aftermarket part, and was told by them that it was faulty. Then, months later, I received an update, saying that th able to get me the part, I got an aftermarket part, and was told by them that it was faulty. Then, months later, I received an update, saying that they have plugged in the part that I got them, and suddenly it worked. This ended up being an enormous hassle for me, and whenever I called the store, or any sort of easement, the Service manager would only tell me in all the ways that they did not mess up, and how he was not willing to help my situation whatsoever. I provided them apart, they could not install it, then blamed me. Should’ve taken an hour to seven months. I understand that accidents happen, and I understand that I got angry, this is completely unacceptable. More