Ira Ford Auburn

I arrived at Langway Ford positive that I needed a new I arrived at Langway Ford positive that I needed a new car but not sure about which model I would choose. Sales representative Kris Dewar first l I arrived at Langway Ford positive that I needed a new car but not sure about which model I would choose. Sales representative Kris Dewar first listened to what I was interested in, showed me many options, and helped me narrow down a choice based on my criteria. The choices at Langway were plentiful, so that was not the easiest task. Kris remained patient, helpful, and friendly as he helped me decide, even when I was between one car or the other. He made me feel confident in my choice, and two months later I am still positive that the 2010 Ford Focus I chose was the right car for me. I am very pleased that I received many wonderful features and low mileage for the price that I paid. I was excited that I arrived at the dealership not sure about what I wanted and completed my purchase with his assistance by the end of the night. Justin McElroy was extremely helpful with finance and warranty options. He was quick and efficient with assistance in affordable financing and gave me plenty of options for warranties before helping me choose which coverage was best for my car. Both Justin and Kris stayed late to help me finalize my transaction. They were patient and friendly the whole time. I was extremely pleased with my experience at Langway Ford and I have suggested this dealership to friends since I purchased my car there in November. More

My husband and I have been looking for a F150 for quite a while, but have found it hard to find one that will fit our budget. We went to Langway Ford and worked with Harold. Harold took the time to listen to while, but have found it hard to find one that will fit our budget. We went to Langway Ford and worked with Harold. Harold took the time to listen to our financial position, and crunched some numbers. He didn't pressure us to look outside our price range - in fact, he insisted we don't do that! Overall we had a great experience and would absolutely recommend this dealer. More

As the owner he took the time to help be certain I purchased the right vehicle and received great value. Thanks to the team at Langway! purchased the right vehicle and received great value. Thanks to the team at Langway! More

I have been buying my cars, both new and used from Jim Langway for 20 years. Jim and his team are very personable and always take the time to get to know the customer so that the customer is purchasing th Langway for 20 years. Jim and his team are very personable and always take the time to get to know the customer so that the customer is purchasing the right car that fits their needs at the time. I have continued to deal with Jim Langway and Langway Ford for all of my purchases and repairs because they demonstrate integrity. Jim does not make false claims, he does not apply pressure to force a sale, He simply treats the customer with respect. He sells cars at a very fair price and provides top notch service. I wholeheartedly recommend Langway Ford for all of your new and used car needs! More

I knew exactly what I was looking for in my new f150. The whole buying process was simple and straight forward. No pressure or silly games ... Lanqway Ford is awesome. I just walked in, ordered the car and whole buying process was simple and straight forward. No pressure or silly games ... Lanqway Ford is awesome. I just walked in, ordered the car and when it arrived, signed 5 pieces of paper and was out the door ... awesome. Harold, General Manger, was great. Excellent communication and a really solid guy ... a great straight shooter, which I appreciate. When the car arrived at the dealership, he texted me a couple of pictures of the truck, which was cool. He even dropped off the F150 at my house, which was awesome. Thanks for a great new car buying experience Langway Ford team. I hope the service experience is just as great ... I have been told that it is. Fred More

Last Fall, right as my family was getting ready to get back into the "Back to School" routine, our van failed. We had heard great things about the Ford Edge so we decided we wanted that type of vehicle t back into the "Back to School" routine, our van failed. We had heard great things about the Ford Edge so we decided we wanted that type of vehicle the only question after that was where were we going to buy it. Although we live in Western Mass we kept hearing wonderful things about a Central Mass Dealer Langway Ford. My wife first went, and I fully expected her to come back with information, not a car!! Well, we had done our homework and when George showed my wife the car, the price we would pay, and then went above and beyond with his service she made the decision right on the spot. We have had the car for over 6 months and absolutely love it. Langway treated me and my wife with such respect not only would I recommend them we now drive more than 50 miles just to use their service department, buy a car from Langway was easy, fast and we got the exact car we wanted. More

I searched high and low for a 250 or 350 diesel for the right price with decent miles, and ended up at Langway Ford where i found an 05 F-350 super duty. Immediately I was treated with the upmost respect a right price with decent miles, and ended up at Langway Ford where i found an 05 F-350 super duty. Immediately I was treated with the upmost respect and kindness, i test drove the truck and loved it, they brought me back to the dealership and took care of me. There were a few minor things that needed to be done to the truck and the assured me that they would be taken care and when i went to pick the truck up everything had indeed been taken care of. Overall i was very impressed with the professionalism and courtesy i was shown. Not only am i happy with the truck but i am also happy with the price that they gave me on my trade and the price of the truck, lowest i found. More

This was the best car buying experience I ever had. I purchased a new Mustang Convertible, they customized it for me and also made some good suggestions that I had not considered. The wait at the factor purchased a new Mustang Convertible, they customized it for me and also made some good suggestions that I had not considered. The wait at the factory was suppose to be three months, but I needed it sooner. Mr. Langway put the order in personally, made several phone calls, followed up and got the new car to me in 5 weeks! The responsiveness was great to my questions and the pricing could not be matched anywhere. The ease of the transactions with registation and insurance was phenominal as I did not have to do anything but show up and drive away. The car was perfect as promised. There were no problems, surprises or extra fees. I do not normally go out of my way to write reviews or do surveys, but these guys deserve the accolades because they turned a sometimes pain experience into an easy one. More

I recently purchased a new Ford F 150 Lariat from Langway Ford. I must say it was one of the best experiences I have had with a car dealership in a long time .It was evident from the beginning that they trul Ford. I must say it was one of the best experiences I have had with a car dealership in a long time .It was evident from the beginning that they truly care about the customers. My sales person Harold Reilly was the best, he worked with me on every aspect of the deal sharpening his pencil when he could. I would not hesitate to recommend Langway Ford to my family and friends. More

I definitely recommend this dealership. I do not have a lot of experience when it comes to car shopping, so I was very insecure in what to get and on the whole process. I am very glad that Langway Ford was lot of experience when it comes to car shopping, so I was very insecure in what to get and on the whole process. I am very glad that Langway Ford was the dealership I chose. Besides the great price on the Focus I got, I was treated with a lot of respect and undivided attention. Harold took time with me to explain all the questions I had. I really appreciated the whole staff. I feel very confident now in how car buying/selling should be. I will definitely send my friends and family their way. More