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Ira Ford Auburn

Auburn, MA

Overview
Reviews
Vehicles
4.6
828 Reviews
Call Dealership (508) 444-9898

780 Washington St

Auburn, MA

01501

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Showing 828 reviews

March 16, 2025

The service department was attentive and the person I worked with was very accommodating and answered all of my questions. Wei happy with my visit. More

by efstratios7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Mar 19, 2025 -

Ira Ford Auburn responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 15, 2025

Great service was very kind and welcoming will go back again for service Bert was nice More

by pbreton14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
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Mar 19, 2025 -

Ira Ford Auburn responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bret here at Ira Ford Auburn! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2025

Quick service and very courteous. Service department guys and gals have always gone above and beyond help me; despite having many issues from the Escape after purchase. More

by mbesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
Report | Print
Mar 19, 2025 -

Ira Ford Auburn responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2025

After Sunnyside closed I had to find a new place to have the oil changes and tire rotations done on my F150. After my first visit to Ira, I’ll be coming back. More

by Bill P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Ostiguy
Report | Print
Mar 14, 2025 -

Ira Ford Auburn responded

Hi Bill, we are glad we could help! Thank you again for the great review!

March 12, 2025

I purchased my truck at Ira Ford. Since 2015 I’ve always had it serviced at Ira. The Service Department is excellent. The representatives are easy to work with and keep me informed. T More

by Shliapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Serrell, Lauren Ostiguy
Report | Print
Mar 16, 2025 -

Ira Ford Auburn responded

Hi Shliapa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 09, 2025

Fantastic service and friendly employees. Jennifer was especially helpful at the service desk and she ensured that I received the best experience possible! More

by Alex O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Dubos, Lauren Ostiguy
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Mar 13, 2025 -

Ira Ford Auburn responded

Hi Alex, we're happy to hear you had such a positive experience with Jennifer! Feel free to reach out to us if you need anything. Have a wonderful day.

March 08, 2025

Jen in service was terrific. She went the extra mile from my first call to the completion of the work. Highly recommend. More

by TeddyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen, Lauren Ostiguy
Report | Print
Mar 10, 2025 -

Ira Ford Auburn responded

Hello, we're happy you found Jen to be so supportive during your experience here at Ira Ford Auburn. Thanks for the recommendation, and have an amazing day!

March 08, 2025

All around great experience Would highly recommend their service department they took care of the problem quickly More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert Surrell, Lauren Ostiguy
Report | Print
Mar 10, 2025 -

Ira Ford Auburn responded

Hi Kevin, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 08, 2025

Great experiences all the way around from purchasing my truck to services provided, even being in the waiting area More

by jman1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Lussier
Report | Print
Mar 10, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

I was very happy with the experience I had with Ira ford I ordered a number of parts and all were recived in a timely fashion and I will be recommending Ira ford for any parts or service needs More

by Logan kandrotas
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elizabeth Wykes , Lauren Ostiguy
Report | Print
Mar 09, 2025 -

Ira Ford Auburn responded

Hello Logan, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

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