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Ira Ford Auburn

Auburn, MA

4.7
889 Reviews

780 Washington St

Auburn, MA

01501

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Showing 889 reviews

May 09, 2025

I came in for an oil change and was actually late to my appointment. They accommodated me quickly and had me in and out within 30 minutes. Very professional and kind to me and my son. Will definitely come More

by Bg02150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Lussier
May 12, 2025 -

Ira Ford Auburn responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 07, 2025

The appointment was timely and work was accomplished as well. Elizabeth the service was very help-full. More

by Billbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
May 09, 2025 -

Ira Ford Auburn responded

Hi, we are very happy Elizabeth could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

Just had my car serviced—got an oil change and a multipoint inspection. The process was quick and smooth. Elizabeth, the service representative, was great—super responsive and helpful throughout. I More

by Max
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
May 09, 2025 -

Ira Ford Auburn responded

Hi Max, thank you for sharing your positive experience with Elizabeth! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

Nice quiet and friendly environment. Did not mind the wait time and I will probably skip taking my car anywhere else after today’s visit, IRA Ford only More

by Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lavallee
May 09, 2025 -

Ira Ford Auburn responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2025

Friendly and efficient as always. Kyle is helpful and keeps me informed at every step. More

by Savagem119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Radziewicz
May 08, 2025 -

Ira Ford Auburn responded

Hi, we appreciate your positive review about your recent experience with us! Until the next time we meet, take care!

May 04, 2025

Availability of appointment was appreciated. Good quality service. Service advisor was able to answer all my questions. More

by daniel.ciminello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bleckley, Kyle Radziewicz, Stephanie Alderson, Anthony Palmieri, Garrett Lavallee, Liz Wykes, Bert Surrell, Jen Dubos, Zachariah Lussier
May 06, 2025 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2025

Sales person and service rep are both excellent. I highly recommend this dealership to anyone. More

by F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Haynes, Garrett Lavallee
May 05, 2025 -

Ira Ford Auburn responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

Went in to service a ford focus 2012. Elizabeth was great even though I was frustrated as anyone when a vehicle starts to go down hill. She was helpful, courteous and her customer service More

by natinelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Wykes
May 04, 2025 -

Ira Ford Auburn responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2025

Was very happy with the service and the staff done on time will be back for next service More

by yz125f150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Scott , Lauren Ostiguy
May 02, 2025 -

Ira Ford Auburn responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

In the service department i deal with Zach, who in my humble opinion is one of your best assets More

by Raf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, Lauren Ostiguy
Apr 29, 2025 -

Ira Ford Auburn responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

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