
Ira Ford Auburn
Auburn, MA
Filter Reviews by Keyword
By Type
Showing 828 reviews
I WAS IMPRESSED BY THE PERSONAL INTERACTION WITH THE SALESMAN. HOW HE CARED FOR WHAT I WAS LOOKING FOR, RATHER THAN WHAT HE WANTED TO SELL ME. THE PRICE WAS UP FRONT WITH NO HASSEL. SALESMAN. HOW HE CARED FOR WHAT I WAS LOOKING FOR, RATHER THAN WHAT HE WANTED TO SELL ME. THE PRICE WAS UP FRONT WITH NO HASSEL. More
Since my color preference and options were not in stock Kris said he could order me one to arrive in 4-6 weeks. Ordered 1/17 and it arrived at the dealer on 4/10....12 WEEKS LATER WITH NO EXPLANATION FOR T Kris said he could order me one to arrive in 4-6 weeks. Ordered 1/17 and it arrived at the dealer on 4/10....12 WEEKS LATER WITH NO EXPLANATION FOR THE DELAY! Pete and Brian are exceptional to work with - they were able to take some of the sting out of my poor sales experience. More
I was very happy with the purchase of my new ford at Langway Ford. Our salesman Chris was very informative and helpful in the choosing of our new car. Our overall experience at Langway Ford was a positi Langway Ford. Our salesman Chris was very informative and helpful in the choosing of our new car. Our overall experience at Langway Ford was a positive one. More
Found Kris and Justin to be exactly what we were looking for.. knowledgable, supportive, informational, but not pushy.. Keep up the good work Chris, Justin and Langway.... for.. knowledgable, supportive, informational, but not pushy.. Keep up the good work Chris, Justin and Langway.... More
I searched on line for a few weeks for escapes and found I searched on line for a few weeks for escapes and found that Langway ford had the best prices for new and used vehicles. I requested a quote on li I searched on line for a few weeks for escapes and found that Langway ford had the best prices for new and used vehicles. I requested a quote on line and later received a call from Pete and told him we would be in on wed to look. Got to the dealership around 9am and by 11am we were driving home in our new Escape. Mike programmed my phone into the sync system and went over how everything worked. This was the easiest car buying experience we ever had. Have recommended Mike and everyone at Langway Ford to everyone we talk to. They have even called me a few times to see if there were any issues with the vehicle. They are all fantastic. Great experience. Will buy from them again. We are very happy with the Escape. More
Upfront and honest group over at Langway. Very helpful with the purchase of my 2012 Ford Explorer. No-nonsense negotioation; they come to the table with their best price. Pete was respectful during the with the purchase of my 2012 Ford Explorer. No-nonsense negotioation; they come to the table with their best price. Pete was respectful during the negotiation process and had my best interest in mind. I thought I had pretty good finincing until Justin was able to beat it by almost 1%. Imagine my surprise when I stopped in a few days later and Justin told me he found an even better rate! Who does that? Talk about going out of your way for a customer! They will give you a price that is hard to beat! Pete actually told me he couldn't sell me a car for the price I wanted to pay but regardless there would be "no hard feelings". that went a long way; I had already done the research and knew it was a good price! More
I visited Langway Ford in search of a nice used car that was fuel efficient. Mike Briere met me and we leasurely walked the lot as I had no idea exactly what I wanted. Mike was very helpful and knowledgab was fuel efficient. Mike Briere met me and we leasurely walked the lot as I had no idea exactly what I wanted. Mike was very helpful and knowledgable about the specifics and I appreciated his help greatly. I ended up with a very nice Accord with low miles at a great price. Thank you, Mike! More
I bought a used 2010 Lincoln MKS from the Langway team. The whole experience was without pressure. I don't buy cars often (last one was 8 years ago) and they gave me the time I needed to think about the b The whole experience was without pressure. I don't buy cars often (last one was 8 years ago) and they gave me the time I needed to think about the best car for me (not for them to sell to me). The entire staff was very friendly...salesman, finance, and General Manager. Langway had a great inventory of cars which allowed me to try out compare each vehicles' features...I matched my desired car needs with my price point. The price was the among the lowest of similar cars at different dealers. There was no haggling on the price; rather it was all about getting me into the right car for me. After I signed to buy the car (and traded my old one in), I needed to run to the bank to get a check to complete the deal. They gave me a loaner for an hour without question. This sounds minor but I would otherwise have to come back the following week (take another day off, find someone to drive me over, etc). I really appreciate this quick loaner. I've never posted a review before, but the service was so good, I was compelled. More