
Ira Ford Auburn
Auburn, MA
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My parents and I went into the dealership knowing exactly what car, color, and model I was looking for after shopping around quite a bit. My dad had recently purchased a truck from the same salesman (George) what car, color, and model I was looking for after shopping around quite a bit. My dad had recently purchased a truck from the same salesman (George) and he remembered him right away. They did not have the color I was looking for but they did have the same model with superior features and offered to take the price down since it was over our budget and not the right color. Since I live in Boston and was finishing out my Bachelor's degree my mom took care of the financing meetings for me. We knew that we wanted the car in my name, since I was the one who was purchasing it, and the dealer could not give us a loan that way. My mom felt disrespected and left the dealership and we ended up financing at my bank. When we went to pick up the car they prepared it as fast as they could and the salesman apologized to my mom for the financing issue. Greg thoroughly explained the features of the car and left me feeling extremely competent to figure the rest out. I love my car, a 2012 Ford Focus, and have already put 2200 miles on it in 4 months! More
I have purchased all of my cars in the past and had never leased a car until now. The sales manager (Peter) thoroughly explained the leasing terms, my options and overall service. Mike Nicoletti set up my B leased a car until now. The sales manager (Peter) thoroughly explained the leasing terms, my options and overall service. Mike Nicoletti set up my Blue Tooth and explained how to use it. I was even given a loaner car so that I could grab some lunch while they prepped my new vehicle. I am extremely satisifed with the Ford Escape, but more importantly am most satisified with the excellent customer service I recevied at Langway Ford. I drove over 140 miles from Cape Cod, MA to this dealerahip. It was worth it. Joe O'Keefe, North Eastham, MA. More
When I went looking for a new car I happened to go to Langway because it was close to my house. After looking at the new cars, my salesman showed me an upgrade I could afford because of insentive program Langway because it was close to my house. After looking at the new cars, my salesman showed me an upgrade I could afford because of insentive programs being offered by the dealership as well as Ford. When I drove away in my Ford Edge about four days later, I could not have been happier. Everyone from my salesman to the finance person to the people I was introduced to in parts/maintenance were polite and helpful. I'd not hesitate to go back. More
This was an Excellent buying experience. They offer a great product and price. Go see Elmer and Pete. You will be very glad that you did! great product and price. Go see Elmer and Pete. You will be very glad that you did! More
This was by far the best sales experience we've ever had. No pressure, very consultative. As a salesperson myself, I went into this as skeptical as ever, but was really surprised by their approach and amaz No pressure, very consultative. As a salesperson myself, I went into this as skeptical as ever, but was really surprised by their approach and amazed at what they offered. I will recommend Langway to everyone I know when they are looking for a car. More
We gave great ratings because we are very satisfied with the Dealership. Everyone we worked with was great and the price was good. We love the car and the color. the Dealership. Everyone we worked with was great and the price was good. We love the car and the color. More
I went to 5 other dealerships looking for a new car I went to 5 other dealerships looking for a new car before I went to Langway FORD.When comparing Langway to the other dealers, they had a better sele I went to 5 other dealerships looking for a new car before I went to Langway FORD.When comparing Langway to the other dealers, they had a better selection of cars, friendlier employees, and the lowest prices on new Ford SUVs.I had a good experience buying my new Ford Edge SUV from Langway FORD.I would highly recommend them to anyone looking for a new vehicle. More
Harold Relly was very Courteous, Attentive, Polite, Patient and very easy to speak to, Harold took the time out and was able to resolve my situation in a timely and professional manner. Thank you and K Patient and very easy to speak to, Harold took the time out and was able to resolve my situation in a timely and professional manner. Thank you and KUDOS to Mr. Relly and Langway Ford. More
After the great experience i had at Langway Ford I felt I needed to let people know. I was looking to purchase a 1212 F-150 after looking on-line at different dealers I went on Langways website to see 31!! t needed to let people know. I was looking to purchase a 1212 F-150 after looking on-line at different dealers I went on Langways website to see 31!! trucks in stock with the options i wanted. I have bought five vehicles from dealers but have never had a good experience. I went in there with my guard up but after ten minutes i realized there is a totally different atmosphere then i am used to. No pressure, no, someone else is coming to look at this truck in an hour the typical crap you get. Our salesman Elmer was easy going put a plate on the truck let my wife and i go by ourselves he just said come see me whenever you get back. After, our test drive we were introduced to Pete Mathieu whom is the sales manager. Again, i was a little hesitant. But, after what he discounted the new truck and what he gave me for my 2006 we were very pleased. Needless to say, I will only do business with Langway from now on. They have earned my trust and respect 100%. More
I was terrified of buying a car from a dealership: I thought I'd end up with a luxury SUV instead of the economy car I wanted! The team at Langway was low-key and didn't pressure me. They listened to my thought I'd end up with a luxury SUV instead of the economy car I wanted! The team at Langway was low-key and didn't pressure me. They listened to my needs and took the time to work with me to ensure I was satisfied. More