Ira Ford Auburn

I traded a Ford Ranger for a Ford Focus with my concern now being gas mileage. Salesman David Haynes allowed me to drive 3 new cars. He wasn't pushy and asked me what it was that I needed to have in a ne now being gas mileage. Salesman David Haynes allowed me to drive 3 new cars. He wasn't pushy and asked me what it was that I needed to have in a new car. He did not try to push other options. On Thursday, May 31st, I dropped my car off to get some accessories added and pick up a loaner Having just had a tooth pulled and not wanting to hang around long, Mr. Haynes got me in and out of there quickly. More

So let me preface this by saying I usually don’t write reviews, but in this case I feel it is warranted. I was in the market for a new (to me) car and spent time at a few local dealerships test driving di reviews, but in this case I feel it is warranted. I was in the market for a new (to me) car and spent time at a few local dealerships test driving different models. At every dealership before Langway I got the same “now, what can we do to get you in this car today” treatment. In my internet research, I found a 2011 Ford Taurus that had all of the options I wanted. I begrudgingly made the trek over to Langway to take a look. Upon walking in, I was greeted by Mr. Haynes with a smile. I told him the car I was interested in and I wanted to take a look and he said “Why don’t we drive it instead?”. Nice line, honestly. I told him I wasn’t fully committed to buying the car yet and I was still in the investigation phase. He said not a problem at all, he was glad to help me in my search. We took the car for a drive and it was pretty much exactly the car I had been looking for, but there was still one more model of car I wanted to drive before I made the decision. I told Dave about this and he said “Not a problem, I understand completely. You’re making a big purchase and you want to be sure about what you’re buying”. That right there is how car sales should be. So 3 days went by and I decided that the Taurus was the car for me. I called up Dave and said I wanted to bring my truck in for trade appraisal and purchase the car if things went well. I brought the truck down and while I still feel the trade price they gave me was a little low, they at least explained why the offer was what it was and I accepted that. It was fair given what they pointed out. I had to remember they’re in the business to make money – so what seems like an insignificant defect to me might not be to the next buyer. So after we finally decided on the deal and a fair price for the car (which was VERY fair), we waited for financing. This was the ONLY negative experience the whole time. We sat by ourselves for almost an hour waiting to speak to the finance person. I thought the wait was a bit excessive, but if that was the worst experience I had then not a problem. When we finally got into financing, Brian Meola explained all our options for warranties, our rate, and terms of the loan. I’m not a person to ever buy extended warranties, but I appreciated his no hassle sales pitch. He explained the benefits and what they covered without pushing it onto us, he was just being informative so we could make an educated decision. I still decided against the warranty and there were no hard feelings from Brian. He did what he could to make it worthwhile for us to purchase without being negative. He didn’t pull any of the normal clichés salesmen use when trying to sell a warranty. It was actually easier than Best Buy believe it or not. Anyway, the deal went through and I was very pleased with the whole experience. I even met the owner Jim Langway who is a fantastic businessman genuinely concerned about customer service. I have absolutely no problems recommending Langway Ford for any new or used car purchases. More

yes everything was thouroughly explained to me when purchaseing the vehichle from how to properly break it in being a first time car buyer all the way down to the financing and payments and even the se purchaseing the vehichle from how to properly break it in being a first time car buyer all the way down to the financing and payments and even the service plan More

The guys where great. I did a lot of research on the truck I wanted and they had the best price around. When I got to the dealership the salesmen where quick to say Hi and to pull the truck around for m truck I wanted and they had the best price around. When I got to the dealership the salesmen where quick to say Hi and to pull the truck around for me. I have ok credit and was preaproved for a Capitol One auto loan with a 18% apr. the finance guy got me down to 11%. They detailed the truck beautifully before I picked it up and a week later it's still looking good. I will buy from here again. More

This dealership was very helpful and knowlegable. They helped me with all the questions I had and gave me a great price on my car. I would highly recommend this dealership to anyone I know. helped me with all the questions I had and gave me a great price on my car. I would highly recommend this dealership to anyone I know. More

Absolutely no hassle. We were greeted pleasantly (Peter) and referred to a salesman (Elmer). We explained what we wanted and Elmer responded that he understood and had just the car for us. To our surprise and referred to a salesman (Elmer). We explained what we wanted and Elmer responded that he understood and had just the car for us. To our surprise it was exactly what we asked for. No pressure to sell up or to push he wanted to sell rather than what we wanted to buy. It was by far the best auto buying experience we have ever had. We're both in our 70's so that covers a lot of ground. After selecting the auto we were refered to the finance department (Jeff) and the experience was equally pleasant. Again we explained what we wanted and he delivered 100% We picked up the car today and again everything was exactly as promised. We dealt with a different finance person (Brian?) He knew all about the transaction and completed it perfectly. I most appreciated Langway's willingtness to accept a personal check without certification. It saved a lot of running around. Finally, Langway is my car dealer - period. I will continue to drive Ford products and purchase them from Langway. I have already started to recommend Langway to anyone who will listen and intend to continue. More

Pete Mathieu is just who you want to deal with when working with a Sales individual/Manager on buying a new vehicle; friendly, professional, knowledgeable, and low key - not high pressure. Brian was g working with a Sales individual/Manager on buying a new vehicle; friendly, professional, knowledgeable, and low key - not high pressure. Brian was great to work with in financing our new Ford Escapes - knew his way around finance rates, paperwork, and the endless signing and initially of the necessary paperwork. Both were terrific in their respective fields in the car dealership, and we would certainly recommend Langway to anyone looking for a Ford dealer. More

I was very happy with the purchase of my new ford at Langway Ford. Our salesman Chris was very informative and helpful in the choosing of our new car. Our overall experience at Langway Ford was a positi Langway Ford. Our salesman Chris was very informative and helpful in the choosing of our new car. Our overall experience at Langway Ford was a positive one. More

After searching for a new Ford truck, I found the exact F-150 4x4 XLT I wanted at Langway Ford . The Langway quote for the truck was the best that I found. Buying a new vehicle is an "experience", buying m F-150 4x4 XLT I wanted at Langway Ford . The Langway quote for the truck was the best that I found. Buying a new vehicle is an "experience", buying my truck at Langway was the right choice. More

I WAS IMPRESSED BY THE PERSONAL INTERACTION WITH THE SALESMAN. HOW HE CARED FOR WHAT I WAS LOOKING FOR, RATHER THAN WHAT HE WANTED TO SELL ME. THE PRICE WAS UP FRONT WITH NO HASSEL. SALESMAN. HOW HE CARED FOR WHAT I WAS LOOKING FOR, RATHER THAN WHAT HE WANTED TO SELL ME. THE PRICE WAS UP FRONT WITH NO HASSEL. More