Ira Ford Saco
Saco, ME
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5***** My Sales Consultant, Shaunte Hayes, was incredibly professional, warm, and personable. She turned what is often a stressful car-buying experience into something smooth, enjoyable, and even fun! I abso professional, warm, and personable. She turned what is often a stressful car-buying experience into something smooth, enjoyable, and even fun! I absolutely love my new Bronco Sport. Shaunte gave me a warm introduction to Business Manager Wayne Laverdiere, who clearly explained all of my financing options and made sure I had no unanswered questions. She then followed through on the entire sales process and went above and beyond by promptly resolving a post-sale issue. That kind of continued support after the sale is just as important to me as the initial purchase — and it made a big difference. Mike Tapley in the Service Department was also wonderful to work with. I highly recommend IRA Ford in Saco. Outstanding team and great experience from start to finish! More
I’m not happy with the service truck still acting up want to make it right. I got a recall, O2 sensor done, inspection on it. Didn’t take it for a test drive cause it had no gas in it. My truck is still acti to make it right. I got a recall, O2 sensor done, inspection on it. Didn’t take it for a test drive cause it had no gas in it. My truck is still acting up 40-50 MPH seems like it’s skips or hard vibration. If you guys can’t make it right I won’t be coming back and won’t buy another vehicle from you guys. I’m not mad I’m just genuinely upset More
Bought a new F-150 from Billy. He was easy to work with and stayed connected after the sale as we worked through getting additional accessories for my truck. Would definitely rec He was easy to work with and stayed connected after the sale as we worked through getting additional accessories for my truck. Would definitely recommend IRA as well as Billy! More
Shaunte was great to work with when I recently purchased a used Ford F150. I felt no pressure from her to purchase the vehicle, all my questions were answered, and she showed concern for my satisfaction. a used Ford F150. I felt no pressure from her to purchase the vehicle, all my questions were answered, and she showed concern for my satisfaction. More
The dealership contacts me when it’s time for service. One less thing for me to worry about or plan. The staff is professional, accommodating, and the services is very good. I have appreciated the methods One less thing for me to worry about or plan. The staff is professional, accommodating, and the services is very good. I have appreciated the methods they employ to make service after the sale genuinely efficient. More
Awesome customer service. Rebekah is outstanding and the reason I keep coming back for service. Would recommend doing service at Ira Ford!!! Rebekah is outstanding and the reason I keep coming back for service. Would recommend doing service at Ira Ford!!! More
Joe Frechette is the ultimate salesman. An exceptional car salesperson who makes the entire process smooth and stress-free. Knowledgeable without being pushy, Joe listens first, understan An exceptional car salesperson who makes the entire process smooth and stress-free. Knowledgeable without being pushy, Joe listens first, understand your needs, and match’s you with the right vehicle—not just any sale. Communication is clear, honest, and responsive, with zero games or surprises. From test drive to paperwork, everything feels organized and efficient. Joe goes the extra mile to earn trust and build a long-term relationship. If you want a professional who truly has your best interests in mind, Joe is the guy! Bonus: If you mention this review, he will buy the first two rounds at the Whaler! More
Personable service. Caring professionals. Recently improved service scheduling. Covered all recalls. Vehicle inventory covers customer needs. Caring professionals. Recently improved service scheduling. Covered all recalls. Vehicle inventory covers customer needs. More






