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Ira Ford Saco

Saco, ME

4.7
570 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 570 reviews

March 02, 2026

I also get great service at Ford Ira, the get me out within an hour. The staff are professional and treat me with respect! Answer any questions I have every time I go there!! More

by Susan Giffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
February 20, 2026

The work was fine and Rebekah Reynolds was very knowledgeable and helpful , great customer service! However the truck was very dirty and dusty on the inside, seats, console covered in dust! I’m goi More

by Bcallen716
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds
Feb 26, 2026 -

Ira Ford Saco responded

Thank you for your feedback! We are glad to hear that Rebekah provided excellent customer service and that you were satisfied with our work. We apologize for the cleanliness of the truck and will make sure it is thoroughly detailed for your next visit. Please contact me directly to get this taken care of. Thank you for bringing this to our attention. David Blanchard General Manager dblanchard@group1auto.com

February 19, 2026

Prompt service, checked vehicle over for anything that might be wrong,service adviser was pleasant to work with. More

by forrest.scott67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
Feb 21, 2026 -

Ira Ford Saco responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 13, 2026

This is the only place I have work done on my truck from the time I make my appointment till I pick up my truck I know that the work is going to be done right. My rep always keeps me informed and it’s great More

by Dbout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
Feb 15, 2026 -

Ira Ford Saco responded

Hi, we are so happy to read such a great review about Ira Ford Saco! If you have any further questions, please don't hesitate to reach out!

January 25, 2026

I was visiting my brother in portland from out of state and ran into an issue that made it difficult to drive home. Unlike a local dealership in south Portland, IRA was happy to help me out and I highly re More

by Leonard1964mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the service department
Jan 25, 2026 -

Ira Ford Saco responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 12, 2026

They diagnose the car or the corrosion wiring problem. Quoted me 450 took them less than an hour. Service manager told me it would be 385 bucks and only took 40 minutes between the phone calls. They dropp More

by brian.libby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebekah Reynolds
Jan 15, 2026 -

Ira Ford Saco responded

We apologize for this experience and it's not how we want it to feel. Please contact me at 2075715041 or email me at dblanchard@group1auto.com.  David Blanchard General Manager

January 07, 2026

Buying the car was pleasant . Sales and support were knowledgeable and pleasant to deal with More

by Billd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annoyed McKenzie
Jan 09, 2026 -

Ira Ford Saco responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2026

The Service Department and its employees were efficient, knowledgeable, thorough and kind in meeting my needs. More

by Coolvet94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
Jan 07, 2026 -

Ira Ford Saco responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2025

Great experience Great people really enjoyed my visit very informative and made me feel welcome and part of the family! More

by MichaelCarter102599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE TAPLEY
Jan 01, 2026 -

Ira Ford Saco responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2025

Very friendly, answered all my questions , my car was ready when they said!! Thank you More

by barbst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca and Kylie
Dec 21, 2025 -

Ira Ford Saco responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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