Ira Ford Saco

Convenient online request for service appointment is what drew me to Ira Ford Saco. One of the many friendly employees helped me outside directing me inside to the service center, eventually Rebekah was the drew me to Ira Ford Saco. One of the many friendly employees helped me outside directing me inside to the service center, eventually Rebekah was the one to inform me how their process works and she acted as my advisor, thanks Rebekah. More

Overall very good. The man in the parts department, who I spoke with initially, was very helpful. The man I inquired with in the service dept provided me with the infor The man in the parts department, who I spoke with initially, was very helpful. The man I inquired with in the service dept provided me with the information I needed., though he was a bit abrupt. The man I spoke with on the phone who scheduled my appointment was very pleasant, and the young woman I spoke with initially in the service dept the day I dropped my car off and picked it up was very pleasant and helpful. The labor and parts charges seemed high. I had to have a narrow strip of trim replaced between the rear passenger window and fixed glass on my 2022 Explorer. To do so, they had to replace the entire window frame at a cost of $600. The 3 hour labor charge to install it added another $700 to the bill. When I picked it up I noticed a corner piece that held the fixed glass in place was not seated properly. The service manager said it had been torn and they would order a replacement at no additional cost. He was very apologetic and said they would get me right into the shop when they received the part. More

Purchased my vehicle at this dealer. Also service my vehicle at this dealer. Have confidence in their service department. Also service my vehicle at this dealer. Have confidence in their service department. More

I feel this team both sales and service goes above and beyond putting the client first. Overly satisfied since purchasing my new Bronco there in 2023. beyond putting the client first. Overly satisfied since purchasing my new Bronco there in 2023. More

I bought the truck here and always have had it serviced here. The service has always been great with a friendly attitude. That’s Ira Ford. here. The service has always been great with a friendly attitude. That’s Ira Ford. More

The sales team were very helpful with any questions I had. Their knowledge of the vehicles operation and functions were outstanding. I have used them for many years and have always had great service. had. Their knowledge of the vehicles operation and functions were outstanding. I have used them for many years and have always had great service. More

Got my appointment quickly, serviced the vehicle and gave a report for future repairs that may be need. Recommended alternative fix for an issue I was experiencing. Got a detailed video of the work completed a report for future repairs that may be need. Recommended alternative fix for an issue I was experiencing. Got a detailed video of the work completed. Thanks !! More

Easy to schedule service. Service adviser was friendly and professional. Waiting area was comfortable. I was out in less than an hour for an oil change. Service adviser was friendly and professional. Waiting area was comfortable. I was out in less than an hour for an oil change. More

Went in for oil change and The works and was greeted so friendly! Got everything done and even estimate for new tires before inspection is due in August! Just overall friendliness and the lovely lady I dea friendly! Got everything done and even estimate for new tires before inspection is due in August! Just overall friendliness and the lovely lady I dealt with from walking in to leaving- OUTSTANDING customer service and soooo nice and welcoming!!! She deserves huge praise!! More