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Ira Ford Saco

Saco, ME

Overview
Reviews
Vehicles
4.7
364 Reviews
Call Dealership (207) 209-2049
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857 Portland Rd

Saco, ME

04072

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Showing 364 reviews

July 26, 2024

Customer service focused . Thorough inspection rotation maintenance check Always a pleasure to do business with Ira Ford More

by Ba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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Helpful
July 26, 2024

Everyone is always so pleasant and friendly and easy to talk to. Keith has always been so professional. The work was done quickly and I feel like they’re extremely trustworthy. More

by MMills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Stayte
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Helpful
July 23, 2024

Excellent and fast service. Very knowledgeable staff who are professional. Would highly recommend for anyone in need of repairs. Top notch service. More

by Jason Barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Carl
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Jul 24, 2024 -

Ira Ford Saco responded

Jason, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
July 23, 2024

In 2023 I brought my wife’s truck to the dealership for an oil change. I was impressed with the professionalism and timeliness of the appointment. The service man advised me on things the truck may need in More

by jpe2362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
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Jul 26, 2024 -

Ira Ford Saco responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
July 17, 2024

Not told upfront of $27 labor charge to install air filter during State Inspection service…rip off. Technician and Service rep had no clue what a hydrometer is or how to test coolant. They only want t More

by tron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Jul 26, 2024 -

Ira Ford Saco responded

Tron, I appreciate you taking the time to let me know about this issue. I am truly sorry to hear about your recent service experience concerning the installation of the air filter. I am eager to correct this situation and regain your trust as a valued customer. Please contact me at your earliest convenience so we can discuss this further. I’m looking forward to the opportunity to speak with you and find a solution. Thank you, David Blanchard General Manager dblanchard@irafordsaco.com

Helpful
July 13, 2024

Very professional about how they handled my work and very good at keeping me informed about the progress of the work More

by Agoulet1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith stayte
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Jul 14, 2024 -

Ira Ford Saco responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 10, 2024

Was able to get in right away. Valet service is fantastic. Rebekah was great to work with. More

by chcx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
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Jul 11, 2024 -

Ira Ford Saco responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 06, 2024

Rebecca in service was super helpful and answered all of my questions and then some. Thank you! More

by mike_grindatti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Jul 07, 2024 -

Ira Ford Saco responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Ford Saco. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
July 06, 2024

Professional, courtesy, attention to detail, knowledgeable, I would highly recommend in using Ira Ford Soco Maine. More

by Moosek1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Jul 08, 2024 -

Ira Ford Saco responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Helpful
June 22, 2024

Think they lied about fixing my rear end , been there twice and it still leaks More

by Todd.nielsen888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jun 25, 2024 -

Ira Ford Saco responded

Todd.nielsen888. Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered due to the leak from the rear end. Please, allow me the opportunity to make things right and regain your trust as a valued client. I have provided my email information; I look forward to hearing from you. David Blanchard General Manager dblanchard@irafordsaco.com

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