Ira Ford Saco

Thank you for outstanding service and care. Mason Faulkner Is always outstanding. Thanks. Dr. Namin Mason Faulkner Is always outstanding. Thanks. Dr. Namin More

Service department was professional and informative. The wait time was not long for the service I had done. Excellent service! The wait time was not long for the service I had done. Excellent service! More

In and out in 50 minutes for inspection hour, oil change and tire rotation. Nice and tire rotation. Nice More

Ira service is number one in my view. Shop answered all my questions in a friendly manner. Work done quickly and efficiently. Shop answered all my questions in a friendly manner. Work done quickly and efficiently. More

Excellent customer service, comfortable waiting area. Same day appointment times available when I called to request service. I was initially informed that my vehicle may be in the shop for up to five bus Same day appointment times available when I called to request service. I was initially informed that my vehicle may be in the shop for up to five business days while waiting on parts but they were delivered and installed within one business day after placing the order. Friendly advisors, promptly answered all questions, applied coupon without requesting which lowered the total price by at least $150. I had a problem with my vehicle that required service from a Ford dealership, and this was the first time my vehicle had been serviced here. It is a dealership so the prices are typically higher than an independent service shop, but the quality of service is immeasurable. Highly recommend, and don’t forget to look online for any service coupons available. I’m still amazed that appointments for service were available the same day. My primary reason for not having previously used the dealership for service was because I expected appointment availability to be a couple of weeks out, but it was the exact opposite. Also, they provide the option to pay online so that you may pick up your vehicle after hours, which is very convenient, particularly if it falls on a weekend. I am very pleased with the service department at IRA Ford. More

If you make an appointment you can wait and they complete the repairs in a timely fashion. Rebecca is very pleasant and personable. I have my son going there now as well. the repairs in a timely fashion. Rebecca is very pleasant and personable. I have my son going there now as well. More

Wonderful prompt service! Beyond the usual! All people at the customer service area were amazingly helpful! Beyond the usual! All people at the customer service area were amazingly helpful! More

It was Easy to get and appointment and the work was done on time, as requested. on time, as requested. More

Follow up appointment for the motor swap and other work I had done last month. They did a complete motor swap with new starter, manifolds, torque converter, coil packs , fuel pump, ball joint, Tie Rod, Drag had done last month. They did a complete motor swap with new starter, manifolds, torque converter, coil packs , fuel pump, ball joint, Tie Rod, Drag Links. Today was the first oil change to replace the factory oil and inspect the work. I couldn’t be any happier with the work the technician did as well as the communication the Service Advisor had with me during the 6 days they had the vehicle . I got the truck back with no issues, runs amazing no rattles or concerns . I would definitely recommend this dealership service department for any work you may need. This is a 5 star review for Mason and his crew at IRA Ford of Saco Maine More