Ira Ford Saco

Always quick and easy to schedule service appointments. Martin is very helpful each time I visit! Martin is very helpful each time I visit! More

I had a great service experience. The crew was friendly and flexible. They were sure to listen and address my concern about a tire. They did a thorough look over but everything additi The crew was friendly and flexible. They were sure to listen and address my concern about a tire. They did a thorough look over but everything additional was optional and I was informed of pricing. Texting and using a link were easy for me to communicate. More

They are always pleasant to deal with and it's easy to get an appointment. Service prices are competitive. get an appointment. Service prices are competitive. More

My wife and I are very pleased with the Service and Professionalism of IRA Ford, particularly with Service Manager, Andrew MacKenzie. In short we are very happy. Professionalism of IRA Ford, particularly with Service Manager, Andrew MacKenzie. In short we are very happy. More

We had another great experience with Andy! He is very knowledgeable and personable and made us feel so well taken care of as always! He is very knowledgeable and personable and made us feel so well taken care of as always! More

I have had nothing but great wonderful service from all the staff at Ira Ford the staff at Ira Ford More

Polite and courteous technicians. No hassle work. Work as described and auto was clean. Will return in future. No hassle work. Work as described and auto was clean. Will return in future. More

I am highly disappointed. I had to pay 1274.00 today for brakes for front and back on a car I purchased with 9000 miles on it and now has 14, 541 miles because the rotors and I had to pay 1274.00 today for brakes for front and back on a car I purchased with 9000 miles on it and now has 14, 541 miles because the rotors and pads were so bad. I only did 3 car payments on this car and there is no way that that much damage could have happened in that short of time. I did research and there is no way this could have happened so when I brought the car the brakes were not 100 percent from a dealership. Also I thought when we purchased the car we were supposed to get 3 services free . Why did I have to pay for an oil change and tire rotation? The gentleman I spoke to offered no explanation when I talked to him on the phone. Very disappointed and I will not be doing business with Ira ford if that is the kind of service I get after spending 29,000 on a car. My son Gino was going to buy a car from you, but that will not be happening. The guy gave us an attitude when we told him that we came to this service center after scheduling an appointment for 8:30am, which we then got another email that it was switched to 11, but the guy then kept saying we were at the wrong place. 0 for service, 0 for customer service. More

Ira ford service department was excellent to work with, services were prompt and the recommended repairs were explained with great detail. services were prompt and the recommended repairs were explained with great detail. More

I appreciated Andrew’s communication about options and recommendations for service. He did not push for maintenance that was coming up due but not immediately needed and offered his guidance on what I sho recommendations for service. He did not push for maintenance that was coming up due but not immediately needed and offered his guidance on what I should take care of right away. I feel like my van is in good shape for a cross-country trip. More