Ira Ford Saco

Good service. My Mustang went in for an oil change and during the visual safety check the technician saw a shock absorber leaking fluid. I was immediately informed My Mustang went in for an oil change and during the visual safety check the technician saw a shock absorber leaking fluid. I was immediately informed of the issue. The new shock absorber came in the next day and was installed promptly. The new shock absorber and labor were covered under warrenty. More

Always quick and friendly. Have been going there for a few years and never had a bad experience. Have been going there for a few years and never had a bad experience. More

Hassle-free getting an appointment for service, staff is friendly and efficient, overall service is exceptional👍 friendly and efficient, overall service is exceptional👍 More

Dealer service representative Andy salvaged an otherwise disappointing experience by listening to my concerns and responding accordingly. disappointing experience by listening to my concerns and responding accordingly. More

We brought our car in for service, because a warning light saying "engine inspection required" came on. It was determined that we needed a new catalytic converter, so we had that taken care of. We picke light saying "engine inspection required" came on. It was determined that we needed a new catalytic converter, so we had that taken care of. We picked up the car today, and when I had driven about a half mile down the road, that same warning light came on. I drove back to the service department, and a mechanic used a device to turn the warning light off. I drove back home, and about a half mile from my house the warning light came on again. It came on when I turned on the headlights, but I don't know if the two actions are related. I will call your service department on Monday, because I may have to make an appointment to bring my car in again. More

Friendly and professional took my car in without an appointment and got the work done in one day as promised and kept me informed about progress appointment and got the work done in one day as promised and kept me informed about progress More

I was very satisfied with how my appointment went on my 2018 Escape. My service agent (Rebekah) was the perfect blend of personable and professional. The waiting area is bright and clean. But most of all 2018 Escape. My service agent (Rebekah) was the perfect blend of personable and professional. The waiting area is bright and clean. But most of all, my appt was on time. Thank you Ira Ford for all your help! More

Very professional staff, Rebecca was exceptional, we are traveling and she scheduled us the same day, work was completed as promised, we wish we had a dealership near our home that was trustworthy like Ira traveling and she scheduled us the same day, work was completed as promised, we wish we had a dealership near our home that was trustworthy like Ira Ford! More

They helped me get back and forth from home while they worked on my coachman motor home. Excellent communication. Very professional and very accommodating to my schedule. I do recommend. worked on my coachman motor home. Excellent communication. Very professional and very accommodating to my schedule. I do recommend. More

Very fast and efficient. I was quoted 1.5 hrs of work only took 30 minutes I was quoted 1.5 hrs of work only took 30 minutes More