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Ira Ford Saco

Saco, ME

Overview
Reviews
Vehicles
4.7
514 Reviews
Call Dealership (207) 209-2049
View Awards

857 Portland Rd

Saco, ME

04072

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Showing 514 reviews

August 17, 2024

Good service so far. Hope it keeps getting better especially with the addition of Rebekah back in the service department More

by devinjb211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds
Report | Print
Aug 19, 2024 -

Ira Ford Saco responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Ford Saco. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2024

Good communication. Prompt. Kept me posted as to what I should have done once inspected More

by Klheureux23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Aug 18, 2024 -

Ira Ford Saco responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2024

Quick to set up a repair & super efficient getting the work done. I will be back when the Lightning needs assistance. More

by Guy V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 17, 2024 -

Ira Ford Saco responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2024

Saco Ford provide a shuttle back to my house and also delivered the truck to the house once maintenance was complete. More

by Huntgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Aug 16, 2024 -

Ira Ford Saco responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2024

The service department goes above and beyond to help. Rebekah was great to work with. More

by mathewc973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds
Report | Print
Aug 17, 2024 -

Ira Ford Saco responded

Hi, we're glad you had such a wonderful experience with Rebekah! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 09, 2024

Gets the job done. No complaints. Keith is good to work with . Responsive to the trucks needs More

by Baumanvolts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Aug 11, 2024 -

Ira Ford Saco responded

Hi Baumanvolts, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2024

ITA Ford Saco. ..Thank you all for the great service on my 2015 Ford Focus. I know that it shall be done correctly including the yearly State Inspection. I am still More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ira Service Team
Report | Print
Aug 11, 2024 -

Ira Ford Saco responded

Hi, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

August 02, 2024

We came for service to get inspection sticker. It failed with brakes and I got them fixed. We had a problem and this dealership picked up my vehicle fixed it and drove it back. Everyone was pro More

by Scrubarug22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Report | Print
Aug 04, 2024 -

Ira Ford Saco responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

Service less than acceptable. On more than one occasion I have had to return to correct mistakes made on the previous trip. More

by bretond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Stayte
Report | Print
Aug 04, 2024 -

Ira Ford Saco responded

bretond, Thank you for your feedback, and I apologize that our service fell short of your expectations. We deeply regret any inconvenience you may have encountered. Please, allow me to regain your trust as a valued client. I have provided my contact information below. I look forward to hearing from you and discussing where improvements are needed. Best regards, Dave Blanchard General Manager dblanchard@irafordsaco.com

July 30, 2024

Still waiting for andwers on extended service issues, dent protection and interior been 3 weeks now with no response More

by Johnbmorinjr68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sute
Report | Print
Aug 10, 2024 -

Ira Ford Saco responded

Thank you for bringing this to my attention. I apologize for the delay in responding to your inquiries about your extended service issues, dent protection, and interior concerns. I would like the opportunity to address your concerns and provide you with the answers you need. Please contact me directly, and I look forward to speaking with you. David Blanchard General Manager dblanchard@irafordsaco.com

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