
Ira Ford Saco
Saco, ME
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Ira Ford is very accommodating. They are good to do business with. They are always available to help solve any issues I may have. . I highly recommend this car dealership. They are good to do business with. They are always available to help solve any issues I may have. . I highly recommend this car dealership. More
The finance Director made sure we purchased appropriate extended warranty & customer service made sure we received full value ! 3600 dollars covered under warranty I did not think I needed ! Thank you Ira extended warranty & customer service made sure we received full value ! 3600 dollars covered under warranty I did not think I needed ! Thank you Ira Ford !!! More
It’s always a pleasure having Ira Ford work on my car. I highly recommend this dealership. The Service Advisor, Rebekah is always a joy to work with. I highly recommend this dealership. The Service Advisor, Rebekah is always a joy to work with. More
Great service team! !! This is my 2nd truck they've serviced since 2014 and I have consistently had a positive experience from calling to get advise on something or havin !! This is my 2nd truck they've serviced since 2014 and I have consistently had a positive experience from calling to get advise on something or having servicing and maintenance performed. Thank you! More
Convenient online request for service appointment is what drew me to Ira Ford Saco. One of the many friendly employees helped me outside directing me inside to the service center, eventually Rebekah was the drew me to Ira Ford Saco. One of the many friendly employees helped me outside directing me inside to the service center, eventually Rebekah was the one to inform me how their process works and she acted as my advisor, thanks Rebekah. More
Overall very good. The man in the parts department, who I spoke with initially, was very helpful. The man I inquired with in the service dept provided me with the infor The man in the parts department, who I spoke with initially, was very helpful. The man I inquired with in the service dept provided me with the information I needed., though he was a bit abrupt. The man I spoke with on the phone who scheduled my appointment was very pleasant, and the young woman I spoke with initially in the service dept the day I dropped my car off and picked it up was very pleasant and helpful. The labor and parts charges seemed high. I had to have a narrow strip of trim replaced between the rear passenger window and fixed glass on my 2022 Explorer. To do so, they had to replace the entire window frame at a cost of $600. The 3 hour labor charge to install it added another $700 to the bill. When I picked it up I noticed a corner piece that held the fixed glass in place was not seated properly. The service manager said it had been torn and they would order a replacement at no additional cost. He was very apologetic and said they would get me right into the shop when they received the part. More
I feel this team both sales and service goes above and beyond putting the client first. Overly satisfied since purchasing my new Bronco there in 2023. beyond putting the client first. Overly satisfied since purchasing my new Bronco there in 2023. More