Ira Ford Saco

We had problems with service department, the staff worked to resolve, but service manager interfeared, He needs to be replaced! to resolve, but service manager interfeared, He needs to be replaced! More

Always amazing service. Mechanics and girls behind counter always polite too. My go too dealership with my two cars Mechanics and girls behind counter always polite too. My go too dealership with my two cars More

I’d rate a zero if I could. Transmission went on a truck that doesn’t even have 100k miles, had two full replacements and still is having issues. After my husband and I demandin Transmission went on a truck that doesn’t even have 100k miles, had two full replacements and still is having issues. After my husband and I demanding them to buy back the truck or refund us or find some resolution both the managers, Tracey and Jesse scoffed in our faces, said there’s nothing they can do except have “unlimited” attempts to fix the transmission and they can have the truck for however long they wanted, Tracey repeatedly pointed his finger in our face, followed us out and told me to watch my mouth multiple times, told us to never come back and find another dealership etc.. insane behavior and wouldn’t recommend. More

Very prompt and professional. Friendly staff and nice waiting area. They got me in for an appointment quickly. Friendly staff and nice waiting area. They got me in for an appointment quickly. More

Awesome services, done in a timely manner, also address all my concerns and questions, would highly recommend! all my concerns and questions, would highly recommend! More

I was taken care of eventhough I was late. They'd I'd a full inspection of the car and let me know what service I d be looking at down the road. They'd I'd a full inspection of the car and let me know what service I d be looking at down the road. More

Professional, attentive and my vehicle was handled well. I didn’t understand the questions on the text i received about the bill - it was explained and saved me money. I didn’t understand the questions on the text i received about the bill - it was explained and saved me money. More

Always good customer service. They have friendly staff. My car is usually in and out pretty quickly. They have friendly staff. My car is usually in and out pretty quickly. More

Fair , precise and do what they say they will do - the lobby where people sit should NOT be next to finance managers office where everyone in the lobby can hear what should be a private meeting - sales ma lobby where people sit should NOT be next to finance managers office where everyone in the lobby can hear what should be a private meeting - sales managers need to tell the sales people that everyone in the waiting Astra can hear what they are saying - some sales people are clueless and should not brag about margins and customer oversights More

A perfect dealership experience. Ira has a knowledgeable staff and they are efficient and courteous ! I’d highly recommend! Ira has a knowledgeable staff and they are efficient and courteous ! I’d highly recommend! More