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Ira Ford Saco

Saco, ME

4.7
468 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 468 reviews

July 03, 2019

Great service Very professional. Service advisor was very responsive and communicated very well with me. Work was completed in a businesslike manner and was comp More

by Ford Transit user
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
Jul 03, 2019 -

Ira Ford Saco responded

Thank you for your review of Prime Ford - Saco! Customer service is so important to us and I'm happy to read about your recent service appointment was so positive and everything was completed quickly. We hope to see you again soon and thank you for your business!

June 19, 2019

Take care of customer Rebekah in service is a top notch associate at Prime. The dealership should be honored to have such an amazing associate. She takes care of all my ser More

by Constantine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds
Jun 19, 2019 -

Ira Ford Saco responded

Thank you for your review of Prime Ford - Saco, Constantine! We appreciate your compliments about Rebekah and I will share your kind words with her. We hope we have the opportunity to work with you again soon!

Jun 19, 2019 -

Ira Ford Saco responded

Thank you for your review of Prime Ford - Saco, Constantine! We appreciate your compliments about Rebekah and I will share your kind words with her. We hope we have the opportunity to work with you again soon!

June 19, 2019

Very satisfied with the service and the time if the repair We needed our Escape serviced and we were treated very very well. We needed it as soon as possible and they did it all and we are very pleased. Than More

by Rgh 1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy thank you so much
Jun 20, 2019 -

Ira Ford Saco responded

Thank you for your review of Prime Ford - Saco! It's wonderful Stacy provided excellent care for your family during your recent visit. We work hard to provide excellent customer service every day to our guests. We appreciate your kind words and I hope we can work with you again in the future.

June 17, 2019

Efficient, Helpful and Pleasant Arrived looking to trade my current vehicle and lease a new vehicle. The process was long, but Mike Powers was very effective, efficient, patient and More

by Kate Carpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Powers
Jun 17, 2019 -

Ira Ford Saco responded

Hi Kate! Thank you for your review of Prime Ford - Saco. I hope you are enjoying your new Ford Explorer and I appreciate your kind words about Mike. Thank you for your feedback about your experience and I do hope we can work together in the future.

May 23, 2019

Very polite and courteous dealership! I gave the dealership 5 stars because when I bought my car there awhile back, they still stayed true to my warranty and didn`t give me any hassle! The More

by MikeAS31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekkah and Stacey
May 23, 2019 -

Ira Ford Saco responded

We love seeing five stars, Mike! Thank you for choosing Prime Ford - Saco for all your auto service needs. Hope to see you next time.

May 14, 2019

5 star service Prime Ford is 5 star service. The atmosphere is pleasant and the employees are knowledgeable and friendly. I would recommend anyone to have their vehi More

by Sue F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse,John, Kal, and Kierstin
May 14, 2019 -

Ira Ford Saco responded

Hi Sue - We are delighted to earn your five stars! Thank you so much for coming to Prime Ford - Saco for all your auto service needs. We look forward to our continued relationship.

May 11, 2019

Great service Took my 2018 ford escape in for 30000 mile service. Jesse the service advisor was very helpful and friendly. The staff at the dealership were also ver More

by Mike k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
May 13, 2019 -

Ira Ford Saco responded

Hi Mike - Thanks for coming to Prime Ford - Saco for your 30k service! We are happy to hear that your 2018 Ford Escape is running smoothly. We look forward to your next visit with us.

May 10, 2019

Great service Great professional and Customer service oriented service. Communicated clearly the work that was needed and then completed quickly. Communication an More

by Elaine0325
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse beaulieu
May 13, 2019 -

Ira Ford Saco responded

This is great feedback. Thank you Elaine for sharing your experience. From all of us at Prime Ford - Saco - we appreciate your business.

May 10, 2019

Difficult electrical issue solved in less time than anticipated. Actual costs were less than estimate provided by service advisor. Overall service at this dealership has improved. More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
May 13, 2019 -

Ira Ford Saco responded

I'm glad we able to deliver in less time and for less cost than expected. Thank you for taking the time to share your experience!

April 25, 2019

Excellent customer service starting with Stacey at the coint Satisfied with customer service. Comfortable waiting area with WiFi available Will continue to use Prime Ford as my regularly scheduled Ford servic More

by Eileen S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey
Apr 25, 2019 -

Ira Ford Saco responded

Hi Eileen - Thanks for coming to Prime Ford - Saco! We are happy to hear that you were happy with your visit and were able to relax comfortably while your car was being serviced. We appreciate your feedback!

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