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Ira Ford Saco

Saco, ME

4.7
468 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 468 reviews

April 23, 2019

Well inforned as to cost and time Service department was excellent and service advisor Rebekah Reynolds as very helpful in establishing a cost estimate for the work that needed to be d More

by Miata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds, Sevice Adviror
Apr 23, 2019 -

Ira Ford Saco responded

We appreciate your business and your review! It's great to hear that Rebekah provided helpful service during your recent visit. Thanks from the Prime Ford - Saco Team, Miata!

April 18, 2019

Excellent experience Extremely happy with the sales staff and how quickly and easily they made things happen. Will definitely recommend to my friends and family. Happy wit More

by Rikipratt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Doyle
Apr 19, 2019 -

Ira Ford Saco responded

Thank you for trusting Prime Ford - Saco with your business! We are delighted to hear that you're enjoying your new Ford Edge. We look forward to seeing you next time.

March 30, 2019

Service Department Awesome service. Quick, polite, knowledgeable. They informed me of a potential issue down the road and explained why it was happening and how to fix. More

by eellehcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
Apr 01, 2019 -

Ira Ford Saco responded

"Quick, polite, knowledgeable" - three words we love to hear! Thanks so much for trusting us with your vehicle. We are honored to earn your five stars.

March 07, 2019

Great service The service writer, Jesse was great and pleasant to deal with, my vehicle when in as schedule and was ready at the time specified for pick up. Prime F More

by Lepainchaud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
Mar 07, 2019 -

Ira Ford Saco responded

Thank you so much! It's really great to hear that your repairs were completed in a timely manner. Your compliments of the Prime Ford - Saco team made us smile! Hope to see you next time.

March 07, 2019

Appreciation I am very appreciative of the service I received. I heard a CLUNKing sound on the way home from school on Tuesday. On Wednesday Prime made time for a More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekah
Mar 08, 2019 -

Ira Ford Saco responded

Karen - We are overjoyed that our team was able to get your vehicle in for diagnoses and repairs quickly. It's wonderful that you're driving clunk-free! Thank you so much for the fantastic review. If any future issues arise we will be here to help.

March 05, 2019

Stacey Drummey is a saint. Service was great, her team took the time to get it done right, and that's the reason you bring it to the dealer and not some cut corners mechanic. Hi More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Drummey
Mar 06, 2019 -

Ira Ford Saco responded

Hi Paul - We are so glad that you got the service and attention you deserve at Prime Ford - Saco! It's also great to hear that you enjoyed your rental vehicle while your car was in the shop. Thanks so much for the kind words, we look forward to serving you in the future.

March 01, 2019

Painless Car buying is usually a stressful experience—not at Prime Ford. Darren and his colleagues made the process as simple and effortless as possible. Tha More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren
Mar 01, 2019 -

Ira Ford Saco responded

Hi Jennifer - We know that buying a car can be challenging but we are so happy that Darren and our team made it easy! Congratulations on your first new vehicle, we are honored that you chose Prime Ford - Saco.

February 22, 2019

Fast and Friendly I appreciated that they fitted my service into their schedule and quickly performed the work. Service personnel were helpful, attentive, and friendly More

by Jpm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Feb 22, 2019 -

Ira Ford Saco responded

We definitely appreciate your business as well as your kind review! Thank you for choosing Prime Ford - Saco for your auto service needs.

February 12, 2019

Easy and straightforward Salesman was friendly and accommodating. The sales process was straight forward and stress free and every step was explained along the way. Very ple More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kal Said
Feb 12, 2019 -

Ira Ford Saco responded

Hi Joe - We are so happy that you're pleased with your car-buying experience at Prime Ford - Saco! We love to hear that you received friendly service. Thank you for your positive feedback!

February 05, 2019

Service experience Stacie was very helpful and clear. She appeared knowledgeable and provided excellent customer service. The experience was hassle free. I would recomme More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacie
Feb 05, 2019 -

Ira Ford Saco responded

Hi Bonnie - Thank you for your compliments of Stacie! We are so glad that she made your service experience hassle-free. We really appreciate you recommending Prime Ford - Saco and look forward to your next visit with us.

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