
Ira Ford Saco
Saco, ME
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Incredible Service Dept Can’t say enough good about the Service Dept. Stacey Drummey is such a pleasure to deal with. I know it’s her job, but she makes coming in for service Can’t say enough good about the Service Dept. Stacey Drummey is such a pleasure to deal with. I know it’s her job, but she makes coming in for service a joy. More
Convenient service center Their service center was very convenient from online scheduling option to wait area. I was greeting right after coming in and walked through the proce Their service center was very convenient from online scheduling option to wait area. I was greeting right after coming in and walked through the process as a new customer. Overall very pleasant experience. More
Great Service Although the dealers can be a little more expensive it is worth it in the end. Prime Ford offers excellent service and they get the work done in a tim Although the dealers can be a little more expensive it is worth it in the end. Prime Ford offers excellent service and they get the work done in a timely manner. They know my vechicle and I can trust them. Keep up the good work. More
Excellent and Fast service The combined service from Matt, Joe and Nick was beyond excellent. Matt got everything ready just from simple email conversation and quick phone chats The combined service from Matt, Joe and Nick was beyond excellent. Matt got everything ready just from simple email conversation and quick phone chats and Joe and Nick got me out and into my new truck quick when I did come in. Their extra effort to get my wife out as fast as possible due to have our daughter and her friend with her, showed their ability and willingness to go above and beyond to care for the needs of the customer. My whole experience was excellent and I’m loving my truck. More
Robbie and Jim Prime Ford experience - review Everyone at Prime Ford was extremely friendly, courteous, professional, helpful and NOT PUSHY. Our sales representative, Darren, listened to us and h Everyone at Prime Ford was extremely friendly, courteous, professional, helpful and NOT PUSHY. Our sales representative, Darren, listened to us and helped find a great car at a price that fit into our budget. He is knowledgeable about the cars and couldn’t have been better to work with. More
Peter gave me excellent service!! I would strongly recommend this dealership! I got very good service and information! I am very happy with my ford escapes overt the years! Thank yo I would strongly recommend this dealership! I got very good service and information! I am very happy with my ford escapes overt the years! Thank you. More
Ending old lease/ leasing new car Good communication with Tracy prior to meeting at dealership. At the dealership Tracy was friendly, personable and knowledgeable as we went through Good communication with Tracy prior to meeting at dealership. At the dealership Tracy was friendly, personable and knowledgeable as we went through this process. Tracy listened to the features we wanted in the car. He presented several options to purchase/lease. We were able to work together to get the vehicle within our budget. We would definitely want to work with Tracy again when we next need a new car. More
Service Great service every visit!!! Friendly team of people. All work done on my car was done in a timely manner. Jesse Beaulieu was the guy I worked with an Great service every visit!!! Friendly team of people. All work done on my car was done in a timely manner. Jesse Beaulieu was the guy I worked with and gave me all the information I needed for my next visit 😊 More
Great experience Wasn’t sure what was wrong with the car, but the car was in and out with no additional costs. Always very prompt and great working with Jess! Wasn’t sure what was wrong with the car, but the car was in and out with no additional costs. Always very prompt and great working with Jess! More
Smooth transaction Everything was smooth from making the appointment through completion of the service. I appreciated being told about the free service that I didn’t kn Everything was smooth from making the appointment through completion of the service. I appreciated being told about the free service that I didn’t know I was entitled to. Thank you Prime. More