
Ira Ford Saco
Saco, ME
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Nice People The staff seemed to be very knowledgeable. Jessica was very pleasant to work with and made me feel confident that the work would be done and in a time The staff seemed to be very knowledgeable. Jessica was very pleasant to work with and made me feel confident that the work would be done and in a timely matter. More
Service The service was very friendly and helpful the service manager Jesse was very friendly and went above to help. He understood that we were from out of s The service was very friendly and helpful the service manager Jesse was very friendly and went above to help. He understood that we were from out of state and was very helpful. More
Purchase new vehicle. It was a very thorough and professional experience. I was presented with a number of different options with no pressure being applied to any. It was m It was a very thorough and professional experience. I was presented with a number of different options with no pressure being applied to any. It was my decision to make. I would recommend this dealership and the salesperson that worked with me. More
20,000 mile service My truck was in for it’s 20,000 mile service and also to have small recall repair done. Was supposed to take about 4 hours and they had me back on the My truck was in for it’s 20,000 mile service and also to have small recall repair done. Was supposed to take about 4 hours and they had me back on the road in 3 hours. More
My review Keith Landrigan was the best salesman I have ever had. He was on top of everything answered all my questions, patient , never pressured me. He was awe Keith Landrigan was the best salesman I have ever had. He was on top of everything answered all my questions, patient , never pressured me. He was awesome. More
Trustworthy and good communication I've been bringing my car to Prime Ford since I bought it there on 2005. They have always been very helpful, researching alternatives to save me money I've been bringing my car to Prime Ford since I bought it there on 2005. They have always been very helpful, researching alternatives to save me money, and very focused on happiness of the customer. They have at times pointed me to eBay to purchase replacement parts (like seat belt or center console) and installed them for me instead of ordering new from the factory for a LOT more money. I feel valued as a customer. More
Recall I made an appointment on line. Prime called me the day before the appointment to make sure they had the parts. They let me know how long the repair wo I made an appointment on line. Prime called me the day before the appointment to make sure they had the parts. They let me know how long the repair would take so I could arrange transportation. The day of the appointment they took my car right away. Check in and check out went smoothly. More
Service They service department was very helpful. Done in a hour which I liked. I would recommend them to my friends. Friendly and helpful. I was pleased with They service department was very helpful. Done in a hour which I liked. I would recommend them to my friends. Friendly and helpful. I was pleased with the service. More
Oil change and tire rotation As always, the service people were friendly and polite. The dealership service charges are competetive. The work was completed in a reasonable amount As always, the service people were friendly and polite. The dealership service charges are competetive. The work was completed in a reasonable amount of time. More
Vehicle maintenance I have purchased 2 vehicles from Prime and have always had great service both at the sales end and maintenance. Incredible staff. Jesse made sure the I have purchased 2 vehicles from Prime and have always had great service both at the sales end and maintenance. Incredible staff. Jesse made sure the service was done in a timely matter and knew I needed to get in and out in an hour. More