
Ira Honda Saco
Saco, ME
Filter Reviews by Keyword
By Type
Showing 1,735 reviews
I was in the market for a new vehicle.I was looking for either,a Toyota,Honda,or Acura. I test drove the Toyota 1st,then proceded to the Honda dealership down the street and test drove a comparable vehicle either,a Toyota,Honda,or Acura. I test drove the Toyota 1st,then proceded to the Honda dealership down the street and test drove a comparable vehicle. I then proceded to an Acura dealership,only to find out Acura no longer was making a 2 door coupe. At the Honda dealership I was immediately greeted and was asked if I was there to see someone in particular. My response was no, and was then greeted by Tim Mariano,salesman. I told him what I was looking for and he said there was a new 2008 available if I was interested in test driving,which I did. Prior to driving Tim was very thorough in explaining the various features of the Accord I was about to drive. The test ride went well and I said I needed to check the Acura, but I did prefer the Accord over the Toyota Solara. Two days later I received a letter and telephone call from Tim asking about the vehicle I test drove. I told him the vehicle was fine but the color was not. He suggested I look at his 2009 inventory, which had some variety. My wife and I visited the dealership a couple of days later, test drove a vehicle which we decided we liked. We received some quotes for either leasing or purchasing. I told him I needed to speak to my accountant Monday.No high pressure from Tim or his supervisor Dennis. On Tuesday afternoon I drove away in the new vehicle. Our experience was very good at this dealership.Tim seemed to be very knowledgable, presented himself very well and was friendly but not "pushy".Other employees we met were friendly and courteous.I would definitely recommend Tim and this dealership to friends or family if they were in the market for a Honda vehicle. More
My experience with this dealership was great. I was being somewhat picky and both Zac and Joe were able to find everything I wanted in only the two days I was going to be in the area. I was actually v being somewhat picky and both Zac and Joe were able to find everything I wanted in only the two days I was going to be in the area. I was actually very impressed with the way I was treated they were never pushy and willing to work with my budget. I left the dealership feeling very good about my purchase and have had no buyers remorse since. My father was also impressed with the way they handled business and is most likely going to be buying a vehicle from them in the future. More
I have purchased 7 Honda's from Saco Honda which became Claire which is now Prime and have had excellent experiences every time. Maria has been my sales person for 5 of the cars-she had changed roles from Claire which is now Prime and have had excellent experiences every time. Maria has been my sales person for 5 of the cars-she had changed roles from the sales job for a period of time which is the only reason I did not purchase the other 2 from her. I cannot say enough good things about Maria-she knows the product inside and out and has top knotch customer service skills. She has a willing can-do attitude and really listens to the customer's wants and needs. I always feel that I am treated with fairness and honesty and that I got the best deal possible. When I take my vehicles there for service I always stop in to Sales to see what is new and say hello to Maria. I would recommend this dealership and Maria to anyone! More
It was a great buying experience,Fred did a great job explaining the benefits of doing the deal with Prime,financing,features of the new Civic and just an all around GREAT job. He`s a keeper!!!! I do hav explaining the benefits of doing the deal with Prime,financing,features of the new Civic and just an all around GREAT job. He`s a keeper!!!! I do have one problem though,we were not going to buy a new car untill spring so I used the empty side of my garage to store my motorcycle and snowblower,looked great,but alas,, Fred talked us into purchasing the new civic and now my M/C is in the basement and my snowblower is outside under cover(what a way to spoil a great plan!!!!! Just kidding,Thanks to all.. ps: Great coffee!! More
My husband and I have dealt with Jeff many times over the years and have found him to be friendly, knowledgable, laid back, and low pressure. We have lease 6 Hondas from either Clair or Prime, and have loved years and have found him to be friendly, knowledgable, laid back, and low pressure. We have lease 6 Hondas from either Clair or Prime, and have loved every one of them. Jeff and Zack have taken good care of us each time, and we have referred them to many people. Thank you Jeff and Zack for everything!! The service department is also good, especially in the last couple of years. More
Fred spent much time educating me about the Pilot and answered all the questions I had and there were many. He was very patient and I appreciated the unpressured,friendly service. He introduced me to Zac answered all the questions I had and there were many. He was very patient and I appreciated the unpressured,friendly service. He introduced me to Zach Casey to talk about finances and he too was very friendly and extremely knowledgeable. Will certainly recommend to friends. More
This dealership and especially this sales rep has helped me and my family over the past several years. They are extremely helpful without being pushy in any way. Truly try to help with the situation a per me and my family over the past several years. They are extremely helpful without being pushy in any way. Truly try to help with the situation a person is in and find a vehicle that fits the person's needs both from a financial as well as transportation need and desire requirement. I would and have recommended this dealership and sales rep and cannot imagine going anywhere else for my future automobile needs and would strongly encourage my family members to go there also. I believe they have an integrity and honesty that gives a secure feeling in making such a major purchase that a person will most likely need to live with for several years. I have been treated not only as a customer but as a returning friend over the years that I have done business with them. Can't say enough good things about this dealership and sales rep. More
I had owned my very first car for 6 years and it lasted me all the way through high school and college. After college and once I stepped into "The Real World" it was just about time, both financially and me all the way through high school and college. After college and once I stepped into "The Real World" it was just about time, both financially and for fear that my first car was about to die on me, to upgrade to a new vehicle. Although I did not want a brand new car, I wanted one that was fairly new and that I could rely on for hopefully another 5-6 years. A friend of mine gave me Michael Brown's, of Prime Honda in Saco, number and let me know that as a Prime sales person Mike was able to sell any new or used Honda specifically but also that he was able to sell any other used Prime vehicle. This versatility was very intriguing to me. I gave Mike a call and he was not only professional, but also very informative and in tuned to what I was looking for in a car. I was particularly interested in Toyota vehicles so Mike did his research and based on the descriptions of what I wanted, had the perfect car waiting for me to test drive when I got to the dealership. I could tell that through the whole process Mike was on my side and would do what he could to get me the car that I wanted for a price that I could work with. He was a helping hand throughout the whole car buying process and truly put me into a no-pressure situation by letting me know to make the best decision for myself and to take as much time as I needed. I left the dealership with a car that I love and would absolutely recommend Prime Honda to anyone in search of a car and specifically Michael Brown as a point person of contact. Instead of trying to sell me a car, Mike assisted me in buying one and to me, that customer service makes a huge difference in a purchase as big as this. More
I leased my 2008 Honda CRV (the fourth 3-year lease of a Honda CRV in almost a decade) and was delighted not only by the new characteristics of the '08 model, but also by Jeff Jenkins's salesmanship. He im Honda CRV in almost a decade) and was delighted not only by the new characteristics of the '08 model, but also by Jeff Jenkins's salesmanship. He impressed me with his knowledge of the vehicle, but especially because his style was service-oriented, without pressure. On the day I finalized the lease, I was intending to "just look," because my current lease had not yet expired. However, I drove away the delighted owner of a new, cherry red CRV! I also appreciate being able to have my car serviced at Prime Honda where I always receive top-notch service. More
I went to many dealers looking for a dependable used car within my price range. Unfortunately, my son had just totalled his car and needed transportation to commute to college on a daily basis. It was very within my price range. Unfortunately, my son had just totalled his car and needed transportation to commute to college on a daily basis. It was very difficult in trying to find a car which we could afford until we saw the Buick LeSabre on Prime's lot. Phil went over his list of cars available and pointed this car out to us. It was a car that I thought my wife would like but not necessarily my son's type but it worked out great for us. My wife liked the car upon a visit the following day and we purchased it for her. My son liked my wife's Impala so everyone came out happy. Phil did a great job in listening to our needs and assisted us in a no-pressure way of obtaining a much needed replacement verhicle. Phil was very informative in explaining all the features of the car even though it was not one of the "Honda" signature cars. I would highly recommend Phil as your next car saleperson contact. More