Ira Honda Saco

Dominic was very pleasant. Wished I had known prior to visit it may take 3 hours Wished I had known prior to visit it may take 3 hours More

Another smooth appointment Ira. The staff is friendly and efficient, scheduling my next service appointment soon The staff is friendly and efficient, scheduling my next service appointment soon More

On the plus side, I was pleased to have appointment available so soon after I contacted the dealership. The work was completed within the timeframe promised. That's the good news. On the other ha available so soon after I contacted the dealership. The work was completed within the timeframe promised. That's the good news. On the other hand, I noticed after I left the dealer that there is a cut on the leather cover of the steering wheel which was not there when I dropped the vehicle off. Clearly, a sharp tool or something came into contact while the car was being serviced, but no mention made when I picked the car up. That's disappointing. Also, the dealership had plenty of workspace for customers, but I was told that I wouldn't be able to wait for the car at the dealer. Since my home is 50+ miles away, I had to have my wife drive there separately to pick me up. In total, that's why my rating isn't higher. My answer to the question about recommending the dealer really is, "maybe", but the survey would only accept yes or no. More

Monty and Bonnie were great ! Helped me trade in my car and get a lease Helped me trade in my car and get a lease More

Tom Larason, the Asst Service Mgr is a wonderful asset to IRA Honda, Saco! He is always courteous, helpful & and keeps us posted when we bring our CR-V for servicing. The work has been good, never had any is IRA Honda, Saco! He is always courteous, helpful & and keeps us posted when we bring our CR-V for servicing. The work has been good, never had any issues after leaving IRA Honda. Other personnel have always been personable & helpful. We made the mistake of going away from IRA Honda in 2019 to another dealership & its vehicle because it was closer to home but discovered we didn't care for them & their service dept was rude & didn't like it when we asked common service questions. So in 2021 we returned to IRA Honda, Saco & a certified pre-owned CR-V & we are very happy to be back! 🥰 More

The service person, Dominic, kept me informed as the appointment went. He was ve5ry friendly as were most of the people working there. appointment went. He was ve5ry friendly as were most of the people working there. More

Michael R. Was extremely helpful as soon as I approached the service desk. He is personable and patient. He was thorough with communication as the day progresse Was extremely helpful as soon as I approached the service desk. He is personable and patient. He was thorough with communication as the day progressed. Allison was professional as I explored trade in and sales options More

Had incredible service. This is my second vehicle purchase at Ira Honda. Allison is awesome as well as Michael in the service department. I will be back for another and I w This is my second vehicle purchase at Ira Honda. Allison is awesome as well as Michael in the service department. I will be back for another and I will refer my friends and family. More

Everything was wonderful and ahead of schedule however limited after picking up my car my tire pressure indicator came on. I had a full tire rotation done. Just was annoyed that pressure wasn’t checked af limited after picking up my car my tire pressure indicator came on. I had a full tire rotation done. Just was annoyed that pressure wasn’t checked after work performed. More

Hello, the staff are always promt, professional, and courteous. I'm very satisfied with the sales and service departments. Thank you! courteous. I'm very satisfied with the sales and service departments. Thank you! More