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Ira Honda Saco

Saco, ME

Overview
Reviews
Vehicles
4.8
1,923 Reviews
Call Dealership (207) 391-7900
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754 Portland Rd

Saco, ME

04072

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Showing 1,923 reviews

November 04, 2023

Tries to up sell, said needed more work than on previous inspection report and has the worst phone system(call return) ever. Had one service tech that seemed trustworthy but he is out indefinitely. Not a More

by Kcorthell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Nov 07, 2023 -

Ira Honda Saco responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 03, 2023

not very pleased with the SALES department of this dealership, but i LOVE the service department...alberto always makes it easy to have my car serviced...he really cares about his customers More

by judering89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alberto gonzalas, 5 stars
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Dec 02, 2023 -

Ira Honda Saco responded

It's great to hear that despite your experience with the sales department, the service provided by Alberto in the service department has been exceptional! Having a service advisor who genuinely cares about customers can make a significant difference in the overall experience. Thank you for your business!

November 02, 2023

I showed up today without an appointment looking for an oil change, tire rotation, and multipoint inspection. They took me right in and had everything done within an hour. The waiting area us clean and com More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdishakur Moham
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Dec 02, 2023 -

Ira Honda Saco responded

That sounds like a very efficient and accommodating service experience! Being able to get your oil change, tire rotation, and inspection done promptly, especially without an appointment, speaks highly of their service efficiency. Additionally, having a clean and comfortable waiting area with refreshments adds to the overall positive experience. Thank you for your business!

November 02, 2023

Excellent customer and vehicle service! Will continue to receive service at Ira Honda Saco! Thank you. More

by djstrycharz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto, Shakur
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Dec 01, 2023 -

Ira Honda Saco responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Sale went smoothly just too long to finish of the details (payment and paper work More

by Ho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison irish, Edward Dabrieo
Report | Print
November 01, 2023

The employees are always very kind and helpful and they always have service done in a timely manner. More

by lmcmullin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdishakur
Report | Print
Dec 01, 2023 -

Ira Honda Saco responded

It's great to hear that you consistently experience kindness, helpfulness, and timely service from the employees at the establishment you frequent! Having a team that is both courteous and efficient can make every visit smoother and more enjoyable. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 01, 2023

Great service from Renisha today, but from others previously. Highly recommended for all my car maintenance More

by AF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha
Report | Print
Dec 01, 2023 -

Ira Honda Saco responded

It's fantastic to hear that you had a great experience and that Renisha provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Good service as usual. Easy to set up appointment, friendly and competent service. Thank you! More

by btrap2930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renisha
Report | Print
October 28, 2023

Attentive to our needs. Great communication with our sales rep. Ronald did a fantastic job at keeping us informed on the status of the delivery of our CR-V. More

by Carol M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ronald Sanchez, Edward Dabrieo
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Nov 02, 2023 -

Ira Honda Saco responded

It's great to hear that Ira Honda Saco was attentive to your needs and that your sales representative, Ronald, did a fantastic job in keeping you informed about the delivery status of your CR-V. Effective communication and attention to customer needs are key elements in ensuring a positive car-buying experience. Your positive feedback is much appreciated!

October 24, 2023

Allison Irish is a highly knowledgeable, and customer oriented sales woman! She took care of my every need. More

by gia2254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Irish
Report | Print
Oct 31, 2023 -

Ira Honda Saco responded

It's wonderful to hear that you had a positive experience with Allison, who provided you with exceptional service and took care of your every need. Knowledgeable and customer-oriented professionals can make the car-buying experience a smooth and enjoyable one. Safe driving!

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