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Ira Honda Saco
Saco, ME
1,759 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,759 reviews
March 05, 2020
Very helpful & friendly staff, explained everything and made good suggestions understanding my financial worries, my car and I are always treated very well and it's much appreciated! made good suggestions understanding my financial worries, my car and I are always treated very well and it's much appreciated! More
by erin.leonhard
Employees Worked With
Alberto Gonzales
March 04, 2020
I brought my brand new 2019 Accord into this service center to get my oil changed and tires rotated for the first time.. I live in windham which is 45 min from this location. I spent about a half hour o center to get my oil changed and tires rotated for the first time.. I live in windham which is 45 min from this location. I spent about a half hour of my time this morning on my way to work trying to have them explain how to change the odometer back to the overall mileage of the vehicle from whatever they did screwing with it and changing the odometer to the trip miles... I was told they needed to look at it in person and after spending 15 min on the phone with Nicole she refused to transfer me to someone else that could help me better... I was told to drive 45 min and waste my time so they could fix the problem they caused.... I called back to talk to another guy that never called me back. He told me he was gonna go to a car and look at it. I am pretty shocked at the behavior of the advisors towards me and the attitude that I got. The fact that a Honda advisor at a Honda dealer has no clue what the xxxx theyre doing is absolutely ridiculous. Maybe provide your employees with proper training so they can actually do they’re job and help. I still don’t have the problem fixed and now I need to drive another 45 min to this subpar dealership to have them fix my brand new car that they screwed with.... thanks for wasting my time and money Prime Honda More
by Austinveilleux
Employees Worked With
Nicole, Ryan, David
March 02, 2020
I went into prime Honda with an unusual situation, the finance manager Steve and the car salesman Kyle went above and beyond to help me get to where I needed to be, I completely monopolized their whole da finance manager Steve and the car salesman Kyle went above and beyond to help me get to where I needed to be, I completely monopolized their whole day and not once Did they make me feel like I was inconvenience,I would recommendPrime Honda to all of my friends and family thank you so much for making me feel safe and comfortable in my new vehicle ,Prime Honda customer for life 😊 More
by Juliegomez33
Employees Worked With
Steve in finance/ Kyle sales man
February 29, 2020
Nicole made the experience painless. She is very knowledgeable and is professional. I appreciated the courtesy ride back to my home. She explained the work done very well knowledgeable and is professional. I appreciated the courtesy ride back to my home. She explained the work done very well More
by theodore
Employees Worked With
Nicole
February 26, 2020
I have just started the leasing process with Jeff Schumaker, he has been great, answering all my questions, and showing me all the cars I wanted to see. Very great service, good communicator!!!! Schumaker, he has been great, answering all my questions, and showing me all the cars I wanted to see. Very great service, good communicator!!!! More
by dianec783
Employees Worked With
Jeff Schumaker
February 20, 2020
Prime Honda values their customers. Service Advisors like Nicole go above and beyond to make servicing your Honda as painless as possible. Prime is the best dealership I've ever worked with. Nicole go above and beyond to make servicing your Honda as painless as possible. Prime is the best dealership I've ever worked with. More
by Jim
Employees Worked With
Nicole
February 17, 2020
Best customer service and car buying experience in years! Dan and Steve could not have been more courteous and attentive. They worked hard and fast to complete the deal and addressed all questions and needs Dan and Steve could not have been more courteous and attentive. They worked hard and fast to complete the deal and addressed all questions and needs with flying colors. More
by RyanP15
Employees Worked With
Dan & Steve
February 12, 2020
Very convenient and courteous, conscientious, professional, excellent, accommodating, quick, happy, upbeat, good food, fast internet, good lighting, well staffed, affordable, nice, easy, informat professional, excellent, accommodating, quick, happy, upbeat, good food, fast internet, good lighting, well staffed, affordable, nice, easy, informative, selfless, and satisfying. More
by Mtricomi4
Employees Worked With
John Smith
February 08, 2020
We purchased a used car today from Prime Honda. Our salesman Dan worked hard to find a safe and reliable car for our family. The man in financing, Steve worked us the best deal for our budget and we wa salesman Dan worked hard to find a safe and reliable car for our family. The man in financing, Steve worked us the best deal for our budget and we walked out today feeling confident with our decision. Everyone at Prime made the process smooth, even when dealing with technical problems that were beyond their control. They kept professionalism, courtesy, and made sure we were comfortable when waiting for paperwork to get processed. I was recommended to go to Prime Honda and I'd recommend them to anyone looking to make a smart purchase on a vehicle. Thanks Prime Honda!! More
by brithims
Employees Worked With
Dan gelinas, Steve in financing at prime honda
February 06, 2020
The. Service is always 100% . Great mechanic!!! Polite, courteous, kind and understanding. Talks in terms I understand. Answers questions without attitude. Always ready to help courteous, kind and understanding. Talks in terms I understand. Answers questions without attitude. Always ready to help More
by rlsmilie
Employees Worked With
Eric Smilie
